A Game-changer in MSP Reconciliation, Billing, & IT Governance
MSPs are entrusted with the formidable task of upholding strict IT governance and preemptively curbing risk for their clientele. The ongoing expansion and intricacy of IT settings and their linked threats make it mandatory for providers to spot, document, evaluate, caution, and proficiently react to shifts. This has become a pivotal business strategy. MSPs must demonstrate their thoroughness in keeping abreast of situational changes while having the information and framework to prove their attentiveness in responding to and handling alterations.
A key element of the operation involves correctly reconciling and billing clients for services rendered. These vital procedures are core to preserving customer contentment, boosting business reliability, and guaranteeing profitability. Nevertheless, these responsibilities can be challenging due to the evolving nature of IT services and the chance of human error.
Enter Liongard, a platform designed to smooth out the process and boost the accuracy necessary for reconciliation and billing. Let's dive into how Liongard simplifies these tasks for MSPs:
Use Case: Balance billing by creating and up keeping an inventory of active managed users (CIS 5.1) & assets (CIS 1.1). An MSP's client should be confident that the counts of users, assets, and software licenses are suitably accounted for always. Yet, keeping tabs on these elements can be a hefty task as license counts are constantly in flux, with users and devices being added and removed regularly. Monitoring these changes for precise billing is paramount, but the process is often difficult to track, with details commonly misplaced in emails, tickets, and outdated documentation. Liongard equips MSPs with the tools to detect these shifts via automation swiftly, simplifying billing reconciliation and exact client invoicing.
The Merits of Liongard for MSPs
Liongard distinguishes itself by providing all-encompassing, automatic detection of alterations in the count of licenses, users, and devices specifically designed for IT service providers. Our inherent support for multi-tenant infrastructure empowers MSPs with automated reporting across a multitude of customers and system variations. This automated process across 70+ system inspectors mitigates the risk of human error throughout the stack and guarantees customer systems from on-prem to cloud services are billed correctly. This consistent accuracy and monitoring of changes aid in building trust and customer contentment over time.
Here's why this is significant to an MSP's end users:
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Accurate Billing Fosters Trust
Clients wish to be charged solely for what they're utilizing. By meticulously tracking shifts in software license counts and usage, Liongard makes sure that clients are billed appropriately. This strengthens trust and deepens the relationship between the MSP and its client.
What Liongard Facilitates
Liongard comes packed with handy features that make the billing process more manageable for MSPs. Liongard allows you to:
Liongard is compatible with various applications, including Microsoft 365, Azure Active Directory, Google Workspace, and Microsoft Active Directory, thereby providing MSPs a versatile and all-encompassing solution.
By leveraging Liongard, MSPs can markedly amplify their reconciliation, billing, and invoicing processes, propelling customer satisfaction, business profitability, and legal compliance. As such, this pioneering platform is essential in enhancing IT governance and risk reduction in managed services. Liongard outfits MSPs with the necessary tools to successfully steer the shifting technology landscape and fulfill their service commitments.
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