Gali's Guide - April 2024 Recap

Hello, Gali's Guide subscribers,

Welcome back to the new and improved Gali's Guide monthly newsletter.

What do you think of our new brand facelift???

If you thought April was a big month, wait for May!

1 workshop, 2 conferences, 3 panels, 4 flights, 5 beers (yeah, right...), and many exciting meetings planned.

Key Topics Discussed in April:

• Hidden vs Public VIP Programs
• Advanced Approaches to VIP Program Development & VIP Brand Creation Course Introduction
• Q&A with Johnny Coetzer : Boost Bets Bring Dynamic Payouts to Sports Betting
• Unlocking the Potential of VIP Referral Programs

As always, you can access all of April's content below, as well as March's monthly newsletter:

In May, Gali's Guide will run the "Engage and Win" competition, offering the chance to win a FREE 1-on-1 session with me to discuss any Gali's Guide VIP topics or any services offered by WarriorLab to support you, your team, or your company.

APRIL'S ENGAGE AND WIN CHAMPION IS... Robin Bennett ?

Gali's Guide Bulletin Board:

Following our posts and poll offering to help those searching for work, 78% of those who engaged shared that they were looking for their next opportunity.

In our continued support of those impacted by recent layoffs, we are resharing our list of recruiters and companies who would be happy to help.

BettingJobs - Carla Souter , Iain Watson , and Stuart Armstrong

JobMatchingPartner - Anneli Nilsson

Initiate International - Nannekie Van der Schyff

Van Kaizen - Cosmo Currey and Annie Mercer

Pentasia - Olly Dendy and James Thomas

SmartRecruitment.com - Smart Recruitment - Christina Dos Santos

Strategic Moves Consultancy - Emma Allard

ZipTalents - Dejan Dekic

iTalent PLUS - Pierre Mifsud

Agile People - Elanza (Kruger) Coetzee

Upcoming Conferences

Together with WarriorLab 's Head of Business Strategy, Adi Hartuv , we will be representing at NEXT.io - The World’s iGaming Community 's flagship event, Next: Valletta and SBC 's CasinoBeats Summit .

Join me together with Ulrich Gilot and Benji De Haas Juhl as we discuss:

??The Vital Role of Key Account Management in the B2C Operator Sector: Fostering Customer Loyalty and Satisfaction to Feed into Your Marketing Strategy.??

All great things come in threes. CasinoBeats is going to be just that...

#1 Loyalty or Personalisation? The Key to Customer Retention

Featuring: Dmitry Belianin, Alexis Wicén, Iva Tomova, and Maxim Verplanken

#2 Winning Without Wagering: Exploring Sweepstakes Casinos

Featuring: Niall Thomas and Daniel Mitton

#3 Building a VIP Program: Understanding the Fundamental Requirements to Succeed

For those interested in a conversation with WarriorLab, we are a global Management Consulting firm offering expert and award-winning strategic services to the iGaming, Social Gaming, and Sweepstakes industries.

Our niche focus areas include:

We are also open to discussing strategic partnerships.

Feel free to book a slot in my calendar here:

Next: Valletta - https://calendly.com/gali-hartuv/next-valletta

CasinoBeats Summit - https://calendly.com/gali-hartuv/casinobeats-summit

In collaboration with SBC and the CasinoBeats Summit, we have arranged an extended discount for our Monthly Newsletter subscribers.

USE CODE: HARTUVVIPCBS2024

This code offers you a 50% (or €300) discount on Full Event Passes for the CasinoBeats Summit 2024 - granting access to everything?the show has to offer:

• Entry to Tuesday night's pre-registration networking drinks
• Entry to Wednesday's conference tracks and sessions
• Entry to Wednesday's exhibition
• Entry to Wednesday's Official Networking Party
• Entry to Thursday's conference tracks and sessions
• Entry to Thursday's exhibition
• Free hot/cold refreshments and food, including breakfast and lunch
• Post-event access to ALL content on demand

Use your code on the CasinoBeats Summit 2024 Registration Page.

When purchasing your passes, add this code - HARTUVVIPCBS2024 - in the Promo Code field and click "APPLY."

The price will automatically update on the Full Event Pass option at the checkout.

Upcoming VIP Course

In collaboration with Gaming Operations Academy and Adam Roebuck , together with our knowledge partner, BizAcuity and their market-leading product GAMWIT , registrations are open for the two-day Advanced Approaches to VIP Program Development & VIP Brand Creation Course.

Register through the below link:

This new VIP training program will outline and help you, as the operator, to understand the intricate details of building out your VIP segments, understanding the impact of technology such as AI and how it helps VIP programs to get ahead, player behaviours and personalisation, establishing yourself as a VIP-centric brand and ultimately, preparing yourselves to manage your most valuable players, VIPs.

A glimpse into May:

• Buying VIP Loyalty and the Consequences of Over-Rewarding
• Enhancing VIP Player Support and Service: Dedicated VIP Support vs Non-VIP Support and Why?
• More Q&As with industry experts and thought leaders
• Updates and multiple selfies from Malta. Watch this space!

We love your DMs. Keep participating in polls and commenting on articles.

??You may be the next Engage and Win competition WINNER??

Charlie says thank you for another rebarkable month, and until next time. ????