The future of work newsletter
My name is Gal Rimon, and I am the founder and CEO of Centrical .
Engaging regularly with industry leaders, including COOs, VP CXs, VP Sales, and CROs, I am eager to share my insights and engage in open discussions.
Please find enclosed a selection of my recent articles for your consideration:
Will AI Copilots mean the end of frontline managers?
Link to the article
5 Actionable Trends to Implement in Your Contact Center in 2024
Link to the Article
At Centrical, we offer an Employee Performance Experience Platform that tackles the primary challenges faced by frontline workers. Our goal is to reduce employee turnover, expedite onboarding processes, improve performance consistency, and foster employee development. By leveraging artificial intelligence, we provide personalized, real-time performance management, adaptive micro-learning, gamification, and targeted coaching.
We are proud to serve an impressive list of clients, including leaders in various enterprise markets such as major banks, insurance companies, travel and hospitality, healthcare, BPOs, and others.
Together We Dare! Let's GO! Thanks Gal Rimon so much insight!
15,000 hours of Learning and Development.
1 年Great. Subscribed. What are your favorite resources to learn about the FOW?
Incredibly important topic! ??
I'm the founder of the Team Leader Community and Get out of Wrap. I share stories and create great content & events about Contact Centres and I make Team Leaders better through the power of community.
1 年Subscribed - some great content here ??