The Future of Work
Neudesic, an IBM Company
Neudesic guides clients through the intricacies of their AI journey, while ensuring the fastest path to results.
AI and Human Integration
The following excerpt explores the future three to five years from now. Get more stories, insights, and guidance from our 2024 Technology Vision
In the Near Future
In the aftermath of a tornado, a new utility linesman named Jake faced a monumental task. The storm had wreaked havoc across the city, leaving countless residents without power and in desperate need of swift restoration to ensure their safety. Amidst the chaos, the priority of his route and tasks remained unclear, with grid operators overwhelmed by alerts from smart meters signaling widespread power outages in several regions.
That changed when AURA (Artificial Utility Resource Assistant) sprang into action. Jake’s AI copilot combined public and private data sources—including real-time weather updates, call center reports, and system health status—to boost its analysis and decision-making abilities. Combined with Jake’s certifications, previous work orders, current location, on-the-ground reports, and his truck’s inventory, AURA identified a safe site where his experience and expertise would be most impactful.
Traveling to each site, Jake relied on AURA for guidance. It directed him via the safest and quickest routes. Upon arrival, his AURA-enhanced mixed reality safety glasses provided real-time updates and displayed holographic visuals. These guided him to the damaged assets and offered repair instructions, enhancing both accuracy and efficiency.
While Jake worked tirelessly, AURA kept a vigilant eye on the surroundings, scanning for potential hazards and updating him on weather. Its sensors detected a live wire hidden under debris and promptly alerted his coworker, preventing a dangerous situation.
Heading home with AURA wrapping up the day’s “paperwork”, Jake reflected on the significant decision he had made three months earlier. He had transitioned from a job filled with menial tasks to a role that allowed him to serve his community, work outdoors, and engage in hands-on activities — pursuits he deeply valued. His efforts today had played a crucial part in restoring power to homes, hospitals, and shelters affected by the storm. Jake knew he would sleep well tonight.
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