The Future of Talent, AI, and Consumers

Did you notice a dip in online banking transactions last week due to the solar eclipse? Well, it turns out the only thing that can mitigate screen addiction is staring into something else bright and shiny. Internet traffic plunged by 40%-60% from the previous week in states like Ohio and Arkansas, which were in the path of totality, according to Cloudflare.?

We won't need to worry about that for another 20 years though!?

Better staff experiences, better client experiences

Is it time to revisit previous branch assumptions? It seems post-COVID that many assumed branches were donezo... but the numbers are telling us otherwise. They will, of course, look different than they used to. This article shares five ways FIs can shift branches from transaction centers to value drivers.?

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Tackling tech, talent, and deposit challenges. Technology advancements are great, but they do pose challenges for those who struggle to adapt. Three banking CEOs weigh in on how they navigate shifting depositor expectations in a changing economic landscape.??

Leadership looks different these days—are you adapting? Jacob Morgan is a five-time bestselling author, keynote speaker and futurist focused on leadership, employee experience and the future of work. With extensive experience working with and interviewing top business leaders around the globe, Morgan has unique insights into the most critical leadership trends shaping the modern workplace. In a discussion with The Financial Brand's Jim Marous, Morgan offers practical strategies for banking executives to future-proof their organizations in an era of rapid change.

Say goodbye to manual processes

Let's face it. Manual processes are killing productivity and costing you money. Our hot-off-the-press anti-manual manual gives you all of the tools your team will need to determine which manual processes to attack first, and how to do it.?

Download the anti-manual manual here.

Washington's watchful eye on FIs and AI?

Why wait for a mandate? Get your policies in place for use and risk management when it comes to AI. Moving faster than regulators can keep up with, it's more important now than ever for FIs to keep policies updated as they add AI to the mix.?

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Compliance and overdraft fees are a hot button subject for credit unions. CUs are bracing for expanded rulemaking on compliance, and possibly exams, as the National Credit Union Administration board now has a democratic majority.

Arvest Bank: Better, faster, simpler

This week on the Common Cents podcast: Never. Stop. Innovating. Easier said than done, right? Given how competitive the banking market is, how do you build a comprehensive strategy for customer-first tech transformation?

Robyn Breshears, Executive Director of Arvest Bank, shares how she and her team have done just that at one of the largest payment processing banks in the U.S.?

Listen and subscribe on Apple Podcasts, Spotify, or the podcast app of your choice.

The future is... financially literate?

Studies show high school financial education has an overwhelmingly positive impact on financial behavior. This begs the question—should FIs then be partnering with schools to support financial education and therefore gain future clients? All signs are pointing to "yes."?

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Young women are expected to be the recipients of $80T in wealth transfer. Yes.... T as in trillion. Over the next 20 years, $80 trillion will change hands as older generations leave money to their children, and millennial and Gen Z women are expected to benefit. Despite this, 94% of women feel their economic power is being underestimated.?

Tour de Conferences: April events line-up

If you're planning on attending any of these events, we'd love to see some friendly faces. Come say "hi" if we're in the same zip code!