?? FUTURE SUPPLY CHAINS

?? FUTURE SUPPLY CHAINS

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?? #FUTURE #SUPPLY #CHAINS {Infographic}

Customer Expectations

With supply chains stretched to their limits, brands must respond in 3 ways to exceed new #Customer #Expectations and more-than-satisfy the #Customer #Experience (#CX).


?? Digitization

Digitization

Even the smallest suppliers and manufacturers need to break down data silos. Shop floor Production Management Systems (PMS) and AI B2B eCommerce will bridge the gap between the factory, brand, and customer.


?? Transparency

Transparency

In turn, brands need to make their supply chain fully transparent. This will require AI technology investments in B2B eCommerce for collaboration, shop floor visibility, partners, and transparent supplier sources.

?

?? Sustainability

Sustainability

Customers will increasingly seek out eco-conscious (ESG) and socially-responsible (CSR) brands and supply chains. Brands and retailers need to prioritize both ESG and CSR.

  • #ESG = Environmental Social Governance
  • #CSR = Corporate Social Responsibility

?

(Adapted from Source Link; Infographic is mine.) https://sourcingjournal.com/topics/thought-leadership/3-supply-chain-predictions-2022-sustainability-digitization-cgs-thought-leadership-317327/

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