Future-Ready Workplaces: The Role of Digital Transformation

In today's fast-paced business environment, digital transformation is more than a buzzword—it's essential for success. According to a recent survey, digital transformation is a top priority for 74% of organisations, up from 56% in 2021. This significant increase highlights how businesses are recognising the necessity of digital transformation. In fact, it's now higher on the priority list than cybersecurity (73%) and cloud implementation (65%). But what does this mean for your business?

Digital Foundations

Digital transformation is an ongoing journey of improvement, integrating digital technology across your business to shape how you operate, innovate, and serve your customers. By embracing digital transformation, you're not just enhancing efficiency and accuracy; you're laying the groundwork for future growth.

Automation and digital tools streamline routine, repetitive tasks, saving time and resources. Automation and digital tools streamline routine, repetitive tasks, saving time and resources. Smart technology such as intelligent, automated data capture and machine learning removes the need for manual data entry, reducing human errors, and ensuring data accuracy, security, and compliance. Scalable systems provide the flexibility needed to grow with your business. Integrating systems ensures data flows seamlessly throughout the organisation, improving access and reducing errors and delays.

In essence, digital transformation builds a solid foundation while keeping your business agile and adaptable in a rapidly changing world. With real-time access to data, you can make quick, informed decisions and solve problems efficiently, driving innovation and maintaining competitiveness.

Freeing Up Resources

By transforming your operations, you can focus on what truly matters – running your business and freeing up your teams to work on meaningful tasks such as customer service, building relationships, innovating new products and services, strategic thinking, growing the business and more. By automating time-consuming, routine tasks, your team are freed up to dedicate more time to core business activities and strategic initiatives. This not only improves customer service, leading to higher satisfaction rates, but also supports innovation by providing a strong technological foundation. As a result, your business can bring new products to market faster and more efficiently.

Future Proof

Digital transformation prepares your business for the future by ensuring adaptability, scalability, and continuous improvement. So, it’s no surprise that 64% or organisations say they need to build new digital businesses to stay competitive. Technology and processes that can adjust to changing market conditions and evolving business needs are crucial for long-term success. Scalable systems allow your business to grow and expand without significant disruptions. Continuous learning and adaptation to new technologies are essential to remain competitive and relevant in the ever-evolving market.

Embracing Sustainability and ESG

Digital transformation also plays a significant role in supporting sustainability and ESG initiatives. By reducing paper usage and implementing energy-efficient systems, businesses can minimise their environmental footprint. In addition, integrating ESG principles into your digital strategy can enhance corporate responsibility and transparency, attracting socially conscious investors and customers. This commitment to sustainability and ESG not only benefits the planet but also strengthens your brand reputation and long-term viability. Work with partners who share your values and commitment to sustainability , like Agilico.

How Agilico Can Help

We pride ourselves on Making Work Easy for our customers with our suite of solutions designed to optimise operations and drive growth. These include sustainable Managed Print services , Information Management systems , Connect Hosted VoiP telephony and Verify Automated Invoice Processing solutions.

Managed Print Services seamlessly integrate with your digital transformation strategy, optimising your print infrastructure and promoting smart printing habits. Our new and refurbished Agilico Zero Multifunctional Devices (MFDs) enable fast, reliable printing, copying, and scanning, while smart features such as Rules Based Routing and Secure Print Release improve efficiency and reduce waste.

Information Management Systems house otherwise paper files as collaborative digital assets – secure and easily accessible from anywhere. With automation, documents can be routed, approved and filed.

Connect Hosted VoiP Digital Telephony System runs everything through your existing internet connection, via softphones on mobiles, laptops and other devices. No need for large amounts of infrastructure and hardware to be housed onsite.

Verify Automated Invoice Processing software removes the need to handle printed documents, by automatically capturing, extracting, routing and posting invoices into a finance system, without a paper invoice in sight.

By working with Agilico, you not only have access to cutting-edge technology solutions that support your digital transformation journey, you’ll also benefit from our commitment to Make Work Easy by simplifying processes and enhancing efficiency.

Customer Stories of Digital Transformation

Sky – We helped Sky to take back in-house some HR administration work that was previously delivered by a third party. Sky has approximately 25,000 employees in the UK and Ireland so streamlining their HR processes was crucial. Upgrading to Laserfiche Rio Content Management with Agilico's support, Sky automated and optimised employee file processes, greatly improving efficiency. Through smart solutions like barcoding and automated naming conventions, they reduced manual touch points, enabling faster and more accurate document filing. This upgrade not only improved current operations but also set a strong foundation for future enhancements.

Read the full case study here

Bourneville Village Trust – We collaborated with Bourneville Village Trust (BVT), one of the largest and most respected housing trusts, to streamline their internal processes. Managing 25,000 residents over 1,000 acres, BVT dealt with a significant amount of paperwork, including tenancy agreements, invoices, and architectural drawings. To ensure quality and speedy communication with residents, BVT upgraded its electronic Document Management (eDM) solution and improved workflows across all departments. This upgrade has drastically reduced time spent on saving and searching for files, enhanced document control and visibility for audits, and simplified data structures. The new system also improved document retention policies, minimised document, and streamlined the document scanning process.

Read the full case study here

Jersey Water – Jersey Water collects, treats, and distributes water to over 30,000 customers on the island. Managing approximately 200,000 customer documents, including letters, invoices, and statements, required significant physical storage space and was challenging with their previous system. To address this, we implemented an Invu Document Management (eDM) system, integrated with their existing customer management system, HiAffinity. This new system provides powerful search functions, digital audit trails, and enhanced security features.

The Invu solution has eliminated the need for physical filing cabinets, saving valuable office space, and allowed for seamless document processing. Employees can now load documents in various ways, including scanning and saving directly from their desktop. The integration with HiAffinity enables customer service agents to access individual customer data instantly by searching unique identifiers, significantly reducing response times and improving service quality.

The flexibility of the Invu system has also resulted in substantial time savings for employees and added an extra layer of security with controlled access and full audit trails. Read the full case study here

Embracing Digital Transformation for Growth

Digital transformation is reshaping the modern workplace, driving efficiency and innovation. By building a strong operational foundation with the right technology and processes, your business can focus on delivering exceptional service, bringing new products to market, and achieving sustainable growth. Embrace digital transformation today to future-proof your business and unlock new potential.

Are You Ready To Start Your Digital Transformation Journey?

Get in touch today and discover how the friendly Agilico team can support you on your journey towards digital transformation.