Future-Proofing with Generative AI (Aug 2023)
Prashant Goyal
Helping Tech Organizations Scale with Partner Strategy, Marketplace, and Co-Sell Motions
Microsoft and AWS, unveiled the extraordinary potential of Generative AI at their respective events in the last couple of weeks.
Microsoft Inspire 2023 kicked off with a major announcement - the introduction of Microsoft 365 Copilot. This AI tool integrated within Office applications can be a game-changer, empowering users to effortlessly write, summarize, and create content and comes with a price tag of $30 per month, per user. Microsoft's share price skyrocketed after this announcement for a brief period of time.
Sales-related AI capabilities took center stage at the event, demonstrating how AI could revolutionize customer experiences and support tools for sales agents. With AI's aid, agents could respond to queries at lightning speed, boosting customer satisfaction and improving business outcomes.
Not stopping there, Microsoft showcased the prowess of AI in optimizing business operations. Power Automate Process Mining was unveiled - a tool that can analyze processes, detect bottlenecks, reduce costs, and increase overall productivity.
The event was not just about product launches; it was about empowering partners too. Microsoft pledged a dedicated $100 Mn investment in analytics and AI, supporting partners in their journey to incorporate AI solutions into their offerings.
The New Microsoft AI Cloud Partner Program also took center stage, opening doors for partners to build AI-based applications and modernize existing ones.
At AWS Summit New York, the spotlight was on Generative AI as it is set to revolutionize businesses and customer experiences alike.
From virtual chatbots and assistants providing seamless customer interactions to text summarization and code generation for increased productivity, the applications of Generative AI as we continue to explore them are boundless.
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AWS took the democratization of AI a step further as it introduced Agents for Amazon Bedrock, simplifying customization and deployment of AI applications.
It also showcased Entity Resolution, streamlining data matching and linking related information efficiently. Businesses found relief in this ML-powered service, delivering personalized customer experiences without the headache of complex data handling.
The summit also took a detour into media, where FOX leveraged AI to empower its broadcasters, advertisers, and products. The fusion of ML with data gave birth to Foresight, a heads-up interface providing deep insights to sports broadcasters, elevating content creation and user experiences to new heights.
Generative AI's presence was felt in the world of Business Intelligence too. Amazon QuickSight unveiled generative BI capabilities, allowing business analysts to create data visuals using natural language, eliminating the need for complex SQL queries.
For developers and data scientists, Amazon CodeWhisperer and HealthScribe proved to be productivity powerhouses. The AI-powered coding assistant, CodeWhisperer, and the healthcare industry's HealthScribe, can simplify complex tasks and free professionals to focus on what mattered most.
To top it all off, AWS introduced the New Amazon EC2 P5 Instances, powered by NVIDIA H100 GPUs. This powerful combination accelerated generative AI training and inference, enabling customers to create their own AI models at a pace never seen before.
In conclusion, Microsoft Inspire 2023 and AWS Summit New York unveiled the enchanting world of AI transformation. With Generative AI leading the way, the journey to an AI-transformed future has begun, promising innovation, growth, and limitless possibilities.