The future of learning is non-linear. It is reactive, bite-sized and tech-led.

Technology-led learning has been an established and vital strategy for corporate learning for well over a decade. But its use has often been limited or as a lower value approach by some L&D professionals. However, with the need for companies to now become digital businesses, and with resulting changes in their support functions and user expectations, there is an accelerating digital transformation that needs to happen in learning too. L&D leaders need to recognise this shift as a key trend which will impact the way they look at their learners, where and how learners expect to engage with them, and the tools they use to manage, deliver, support and assess learning in their organisation.

It is time to start thinking of the learner journey as a non-linear, ongoing cycle. People learning in small chunks of change rather than a neat ‘start to finish’ process. Instead of one-off events, there is a mind shift towards continuous experiences, harnessing the best solution for the learner and helping to engage learners at different points. But this is about more than just replacing courses with resources. Learners should be able to start at any point in the learning cycle and each stage can either be ‘just-in-time’ and last a few minutes, or an ongoing programme that lasts several months or years.

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