The future of healthcare: A digital experience

Your monthly roundup of the key technology and leadership trends from HCLTech Trends and Insights

Welcome to the August edition of the HCLTech Trends and Insights newsletter, where we showcase the latest developments in technology and business innovation.??

In this edition, we explore how the future of healthcare relies on digital solutions and emerging technologies to deliver exceptional and innovative patient experiences. Cutting-edge advancements like organ-on-chip , which simulates human physiology on a microchip and digital twins, which create virtual replicas of physical bodies or systems for real-time monitoring and simulation, are at the forefront of this evolution. Furthermore, the integration of Generative AI (GenAI), which can produce novel content and solutions with the swift connectivity of 5G networks, is setting the stage for unprecedented healthcare developments.??

These technologies are revolutionizing patient care and paving the way for innovative treatments and diagnostics, leading to meaningful healthcare outcomes.?

Key themes highlighted across these topics in the past month are summarized for you below.?

Empowering patient experiences with digital solutions? ?

Pramod Allamraju , Global Practice Director, Customer Experience and Design at HCLTech, emphasizes the importance of incorporating digital solutions in healthcare to enhance patient experiences. The article highlights the role of technology in improving healthcare delivery, patient engagement and operational efficiency.??

Read the full article here:

Enhancing healthcare with organ-on-chip technology?

Organ-on-chip technology, the next wave in healthcare, extends beyond clinical settings to revolutionize customer experience. By mimicking human organ functions, it accelerates drug testing and reduces costs, leading to quicker access to effective treatments and significantly enhancing patient care.? ?

Read more here:

Top digital twin trends 2024?

Sreekanth Jayanti , Associate Vice President, Engineering and R&D Services at HCLTech, highlights how digital twins are revolutionizing industries, driving efficiency and shaping the future of business operations and technology in 2024. In the healthcare industry, digital twins can optimize patient flow and test how customers experience a physical facility.?

From optimizing operations and enhancing customer experiences to driving sustainability and ensuring asset longevity, digital twins are proving to be an indispensable tool in the modern business landscape.?

Find out more here:

Unlocking a smart future with GenAI and 5G? ?

GenAI and 5G promise a new era of innovation and advancement across industries. Together, they offer real-time data transmission and AI-driven analytics, as well as making remote patient monitoring and personalized treatment plans feasible and highly efficient, thereby significantly improving the patient experience.

Read the full article here:

Paving the way for next-gen networks? ?

Ernesto Gonzalez , CTO and Senior Director at Mondelez shares how networks are instrumental in facilitating seamless communication, collaboration and innovation on a global scale. Gonzalez emphasizes the critical role of networks in delivering business resilience, citing reliability, availability, performance, security and cost-effectiveness as essential factors.?

Watch the full conversation here:

Revolutionizing insurance with the power of Total experience?

Rangarajan Srinivasan , Head of Solutions – Insurance at HCLTech highlights how the insurance industry must adopt a Total Experience (TX) strategy to address new digital-age challenges and evolving customer expectations. This approach integrates products, services and brand ethos to overcome siloed processes and meet demands for personalized, seamless and engaging experiences.?

Read more here:

Mastering AI governance and compliance?

In this article, Jatin Arora , Associate Vice President, Cybersecurity – Governance, Risk, Compliance & Resiliency at HCLTech, explains how navigating AI governance and compliance addresses technical and legal challenges while boosting secure innovation.??

Ensuring data privacy, maintaining high data quality, adhering to regulations, managing risks and enhancing internal governance allows organizations to create trustworthy, efficient and personalized AI solutions.?

Discover more here:

Understanding cloud outages: When the clouds go dark?

In today's digital age, cloud services are integral to delivering seamless customer experiences. However, cloud outages can disrupt these services, leading to significant setbacks. Understanding cloud outages and implementing effective mitigation strategies directly enhances customer experience.??

By focusing on the causes, consequences and solutions related to cloud reliability, organizations can ensure a seamless, dependable service for their customers.?

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In between editions of the HCLTech Trends and Insights Monthly Roundup, you can explore the latest stories impacting business and society by following us on?LinkedIn ?or?visiting us at?Trends and Insights. ?

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