The future of food service is Cloudy

Restaurants have had it hard. COVID measures have brutalized the industry. Those who have survived now face new challenges of finding experienced staff and adjusting to new customer engagement needs. With so much at stake, we wanted to know what incented Rony Goraichy, Executive Chef at Tabule to add internet resiliency to his infrastructure. Here is what he told us:

"At Tabule we pride ourselves to be one of the finest middle eastern restaurants in Toronto,?providing our customers with authentic home-made quality Lebanese food served with exceptional service.?Through the pandemic, we realized that we needed to invest significantly in technology to better serve our valuable customers.??The reality of running a restaurant during COVID needed us to update our systems to work on a cloud based model where integration with third party partners became essential at times.?When we were first approached by the?Always-On internet solution from Ethica we were a hesitant, but?soon after, we, among many other businesses, suffered an internet outage which disrupted our internet and to top it all, the phone service was lost as well.?Orders from our online services and third party partners stopped printing in our kitchen, and orders did not flow through our online based POS.?This was quite frustrating for our staff and customers.?During this time, we recognized how important access to the internet truly was.??We immediately engaged Ethica and set up their solution.??We’ve had the Always-On Internet solution for many months and love the peace of mind it provides just knowing the internet will always be available.??The cost of having this solution is a fraction of what a short outage would cost our business, which makes it a no brainer for us to continue to use.???We would recommend Ethica to any restaurant that uses a Cloud based software and depends on the internet for it to work."

If you're ever in Toronto, do yourself a favour and grab some Tabule at one of their four locations. The food is out of this world! tabule.ca

If you're a restaurant and rely heavily on the internet like Rony, reach out to Ethica and see what we can do for your business.

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