Fuse Inventory Ep. 01: Hidden vehicle locations
The DealerAI Fuse Inventory equips auto groups with flexible tools for inventory management and lead distribution across multiple dealerships.
In this post, we’ll dive into a specific scenario where vehicle location information is intentionally hidden from customers during their search, giving dealerships greater control over how inventory is presented while still ensuring buyers are matched with the right vehicle.
Real-world scenario
In the illustrated example, a customer interacts with the Clearway VW chatbot, searching for a used Camry priced under $30,000. The chatbot successfully identifies a matching vehicle and encourages further engagement. However, the vehicle is physically located at a different dealership within the auto group, a detail that remains undisclosed to the customer.
Key elements of this approach
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This configuration of Fuse Inventory demonstrates just one of the many ways auto groups can elevate the customer journey, offering a glimpse into its potential for transforming lead management and search experiences. With its adaptable framework, Fuse Inventory can be tailored to meet the unique operational needs of each auto group, ensuring seamless alignment with business goals. Feel free to reach out to explore how Fuse Inventory can empower your dealerships, drive engagement, and enhance customer satisfaction.
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