Functional Consultant @ Johor Bahru

Our client business is to provide technology solutions and consulting services on ERP implementations to mid-market businesses in the region. Customers have used the company's solutions and services to strengthen their processes and gain insights into their business to realize their organisation goals.

Location: Johor Bahru, Malaysia

Salary Range: RM 3,500 to RM 6,000

Primary Function:

• Provides leadership and serves as a functional expert representative across teams and clients to achieve excellence in all areas of business for the company and champions change and can effectively manage the implementation of full life cycle of software system project.
• Reinforces team approach throughout solution's efforts, supports and solicits input from team members at all levels within the organization. 

Responsibilities:

• Prepare and conduct customer company business process analysis
• Provide mapping requirements with software solutions.
• Provide recommendations for software developments and implementations.
• Document business requirements, gatherings and issues and updated business process flows.
• Document results of software research tools and applications.
• Prepare training material and conduct training for system to customer.
• Provide support via phone, email, fax, remote desktop etc. to existing customers.
• System testing on customization by technical team against customer request as per document.
• Analyze performance of programs and take action to correct deficiencies based on consultation with users and approval of supervisors.
• Coordinate and collaborate workflow processes and issues in designing, programming and testing.
• Research and testing on new system, newer version and new functionality.
• Manage customer relationships & ensure high customer satisfaction.
• Provide project parallel and live run support.
• Analyze performance of programs and take action to correct deficiencies based on consultation with users and approval of supervisor.
• Prepare project finalize documentation.
• On site system installation and configuration of system.
• Support Clients and its User.
• Strong sense of urgency in achieving project timelines
• Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
• Other duties as assigned. 
• Provide support to Sales & Marketing in Presales Activities

Requirement:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Industrial) or equivalent.
• Required language(s): Bahasa Malaysia, English ,Mandarin
• At least 2 year(s) of working experience in support and implementation of ERP system. 
• Candidates should also possess the ability to work independently under minimal supervision, strong communication and interpersonal skills.
• Knowledge in ERP System like Oracle EBS, InforLN, MS Navision is an added advantage.
• Willing to travel outstation or abroad depending on project requirements.

For interested applicants, please email your resume at ??????????????.????????????@??????????.??????.????