Full circle on people development - 6 reasons why 360-degree feedback matters
Damian Miller
Sprinkling Magic on your Customer Experience | I Enable Leaders to Delight their Customers by Creating Customer Experiences that Turn their Competitors Green with Envy, so you Win More Customers and Grow Loyalty
People development is a critical focus for the best performing organisations and 360-degree feedback can play a vital part in development programmes. We look at six reasons why multi-rater feedback matters and how it helps you in developing your workforce.
“All that is valuable in human society depends upon the opportunity for development accorded the individual.” – Albert Einstein
Plays an important role in evaluating your people
Well managed 360-degree programmes provide a rounded view of the competencies and behaviours of your people. By creating a 360-degree feedback framework, you can facilitate a more complete assessment of the individuals within your teams. Understanding performance and competency is important to your people and the organisation, in allowing you to succession plan as well as prepare team members for future roles.
Focused on behaviours and competencies
By creating a framework aligned to competencies and behaviours you can ensure that you are assessing and developing your people in line with business and individual needs. Competency frameworks also provide clarity and consistency to the reviewee about what is expected of them and how that is measured across the business. This can make the feedback more credible to the individual because it can be seen as objective and understandable. This system of assessment also allows comparisons and contrasts to be drawn across similar roles and responsibilities throughout the organisation.
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