Frustrated Team? Here's the Cure for Low Morale & Turnover in Healthcare (It's Not What You Think!)?

Frustrated Team? Here's the Cure for Low Morale & Turnover in Healthcare (It's Not What You Think!)?

Let's face it – keeping teams motivated and engaged in today's healthcare can feel like an uphill battle. Between staffing shortages, demanding workloads, and constant change, it's no wonder burnout and turnover are on the rise.?

But what if I told you the key to a thriving team wasn't just about free lunches or team-building exercises (though those can be fun!)? The real secret weapon lies in creating a culture of clarity, belonging, and feedback.?


Why Clarity Matters More Than You Think?

Did you know a recent study by Modern Healthcare found that 72% of healthcare workers reported feeling confused or unclear about their roles and expectations? This lack of clarity leads to frustration, anxiety, and ultimately, disengagement.?

Here's how you can bring clarity to your team:?

  1. Clearly Defined Goals: Set SMART goals (Specific, Measurable, Achievable, Relevant, and Time-bound) for both your team and individual team members. This ensures everyone understands the "why" behind their work.?
  2. Open Communication: Maintain open and honest communication, even when faced with uncertainty. Regularly scheduled team meetings and open-door policies can foster this.? It is ok to say, “I don’t know, but here is what I do know.”?
  3. Follow Through: Failing to follow through can create confusion and instill a lack of trust around communications.??


Belonging: It's Not Just About Feeling Good?

Feeling like we belong is a fundamental human need. A Harvard Business Review article revealed that teams with high belonging scores are 5 times more likely to be high-performing.?


Here's how to create a sense of belonging in your team:?

  1. Inclusive Environment: Celebrate diversity of thought and background. Create a space where everyone feels comfortable sharing their ideas.? This means that you as the leader are accountable for ensuring bullying, retaliation or judgment do not occur as voices speak up to contribute.??
  2. Value Recognition: Acknowledge and appreciate individual and team accomplishments in a way that is meaningful for them.? Some do not feel comfortable with public acknowledgement.? For those that do not, a private recognition is just as meaningful.??
  3. Team-Building Activities: While not a magic bullet, well-designed team-building activities can help break down silos and build relationships.? Creating a shared vision and purpose for teams can serve as a springboard for results.??


Feedback: The Unsung Hero of Growth?

We all crave feedback to improve. A Gallup study showed that employees who receive regular feedback are 12% more productive.?


Here's are a few tips on providing effective feedback:?

  1. Frequent and Specific: Offer both positive and constructive feedback regularly, focusing on specific behaviors or actions.? A focus on the behaviors or actions supports the goal for growth.???
  2. Actionable: Help employees understand how they can improve and offer guidance and support.? By using a coaching standpoint, you can help the employee come up with solutions that work for them and still meet your goals.??
  3. Timely: Deliver feedback promptly for maximum impact.?


Building a Culture of Success?

By prioritizing these strategies, you can create a positive and supportive work environment that leads to:?

  1. High Morale: Happy and engaged employees are more productive and experience less stress.?
  2. Improved Patient Care: Better communication and teamwork lead to better patient outcomes.?
  3. Reduced Turnover: Employees who feel valued and supported are more likely to stay.?
  4. Organizational Success: High-performing teams drive efficiency and achieve better results.?


Empowering Your Teams for Success?

As an executive coach, I've seen firsthand the transformative power of these strategies. Our coaching programs offer practical solutions specifically designed for healthcare leaders like you.?


Limited spots are available for our exclusive coaching cohorts starting in September!?

CNO/CNE Executive Coaching Cohort:?

  1. Designed to address the unique challenges faced by CNOs and CNEs.?
  2. Develop the skills to lead and inspire your team to achieve exceptional results.?
  3. Foster a culture of collaboration, trust, and innovation.?

Learn more and apply by June 30th: https://coaching.laurieleeleadership.com/ehli-cne-cno-executive-coaching-cohort ?

Healthcare Manager Executive Coaching Cohort:?

  1. Equip yourself with the tools and strategies to effectively lead and coach your team.?
  2. Navigate complex healthcare environments and drive positive change.?
  3. Create a supportive and engaging work environment.?

Learn more and apply by June 30th: https://coaching.laurieleeleadership.com/ehli-manager-leadership-coaching-cohort-1-1 ?

VP/Director Executive Coaching Cohort:?

  1. Gain the insights and guidance to excel in your leadership role.?
  2. Develop a strategic vision and drive organizational growth.?
  3. Influence and inspire others to achieve ambitious goals.?

Learn more and apply by June 30th: https://coaching.laurieleeleadership.com/ehli-VP-executive-coaching-cohort-1 ?

Tina Patel Gunaldo, PhD, DPT, MHS

Building interprofessional teams with ease | Bridging science to practice | Team development strategies | Patient Advocate | Let's build high performing teams together!

5 个月

I can believe it. Knowing your role and the expectations from administration is needed. I find myself in this position having to assume the roles of 2 people. If the expectation of administration is for an employee to work 60-70 hours a week without additional resources or supports, this should be clearly stated.

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Soufiane Hamdaoui

I coach leaders to free up 20+ hours a month and implement systems that boost team performance by 20%

5 个月

Role confusion is real. Clear goals keep teams grounded.

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