Frontlines by Zinier - June Edition

JUNE 2023

Executive Perspective

Dear Readers,

Welcome to our Frontlines June edition!?

I’m excited to share some valuable insights from a recent conversation with Telecom Reseller.

Did you know that a staggering 80% of the global workforce, comprising around 2.7 billion people, are frontline workers?

These dedicated individuals play a vital role in fixing power lines, constructing roads, and driving the evolution of our infrastructure. However, it is disheartening to observe that the majority of advancements primarily cater to the remaining 20% of the workforce, leaving the frontline workers often overlooked and struggling with many challenges that are the same as those faced twenty years ago.?

At Zinier, we are committed to empowering frontline workers and ensuring that telecom companies fulfill their responsibility of providing connectivity across the United States by prioritizing frontline workers who deserve increased visibility and recognition by facilitating their digital transformation.

In this newsletter, we discuss the field services industry's talent shortage and strategies for attracting and retaining skilled personnel.

You will read also about the crucial importance of energy efficiency for our planet's future and the need to incorporate ESG principles into our business models to leave a better world for future generations.

Thank you for being a part of our community. Let's continue to innovate and support those who drive our infrastructure forward.

?Prateek Chakravarty

Chief Executive Officer

Top Reads

• The US 43 Billion High-Speed Internet Plan Hits A Snag A Worker Shortage Read more?
• It’s easy being green with the public cloud Read more?
• Fibre overtakes cable in the Netherlands Read more?
• Telefonica will say adios to its copper network in Spain next year Read more?

Field Service Mastery

Black & Veatch (B&V), a company that offers contracting services to major telecommunications companies worldwide, realized the need to enhance visibility in their field service operations due to their recent rapid expansion.?

Managing a workforce of nearly 1,500 field technicians and engineers posed a significant challenge.

To address this issue, B&V implemented the Zinier platform, enabling them to swiftly adopt a new approach that improved visibility, eliminated data silos, and achieved the following outcomes:

1. Technician productivity increased by 30%.
2. The adoption rate of their field service mobile and web applications improved by 24%.
3. The number of daily progress reports completed increased by 58%.
4. Completion of security forms grew by 37%.

Read more??

What’s New at Zinier

Knitting Together a Fiber Telecom Business: 3 Strategies for Success

Fiber-to-the-home deployments started 12 years ago but only 38% of homes have two providers to choose from offering speeds of at least 25 Mbps. Based on our wealth of experience, we have uncovered three essential strategies for achieving success in establishing a thriving Fiber Telecom Enterprise. Read more?

How Field Service Teams Can Boost Sustainability and ESG Initiatives

Not only are there sustainable win-win tactics that can benefit your balance sheet and your ESG scorecard, but they can also be a triple win that benefits your human resources goals. Read more?

Attracting the Best: Navigating the Talent Shortage in Field Services

The field services industry is facing a talent shortage as companies struggle to attract and retain top talent. Read more?

Service with a Smile