From World-Class Hospitality to Bespoke Service Excellence: My Journey Shaping KirkdenSmith Lifestyle Management
Samantha-Jane Smith
Gift of time: Expert Lifestyle Manager and VA | Bilingual (English/Spanish) | HR Level 5 CIPD Qualified | 30+ Years in 5* Hospitality | Tailored Support for Your Personal Life
My career has taken me through some of the most prestigious and luxurious settings in the world, each shaping how I work today with my private and corporate clients.
Starting my career at Le Manoir aux Quat’Saisons, I learnt the importance of attention to detail, creativity, and delivering unforgettable experiences. This foundation was further strengthened by my time at The Savoy, and The Ritz, London where I truly grasped the art of anticipating needs and turning challenges into opportunities to exceed expectations. My stint aboard the QE2 refined my approach even further, teaching me flexibility and resourcefulness in serving the most discerning guests from all over the World.
These experiences didn’t just teach me about service, they became the guiding principles behind how I run my business, KirkdenSmith:
?? ?My client’s needs are paramount. ?
?? I always aspire to exceed my clients expectations. ?
??I personalise every interaction, customised my service.
?? I am proactive, not reactive.
?? ?If I’m unable to fulfill a request, I offer my clients suitable alternatives, never an automatic decline.
These lessons have been instrumental in my work the Saudi royal family and a Lifestyle Manager to high-net-worth families. The standards set by Le Manoir, The Savoy, and the QE2 have defined my approach to service, and I’m incredibly grateful for those experiences.
If you’re ready to experience this level of bespoke service, let’s have a chat. It’s a case of nothing ventured, nothing gained. Contact me for an informal conversation at [email protected]
Telephone: +44 7496 16139