From Syntax Error to Juggling Product roadmap: Journey of a Product Manager

Let me take you on a journey, from my days as a computer science student to my current role as a full-time Product Manager. It hasn’t been a typical path, but it’s been a rewarding one filled with challenges and growth.

Coding and revelations

I graduated from the National University of Computer and Emerging Sciences(FAST-NUCES), which is known for producing brainiacs in the field of computer science. Now, I wouldn’t say I was the Einstein of the class — more like an average Joe with a passion for problem-solving. Let’s just say my GPA is a closely guarded secret, so no need to ask! During my studies, I discovered that my true calling wasn’t in the realm of coding. Don’t get me wrong, I could solve problems like a champ, but I found myself more intrigued by the idea of creating solutions that not only tackled problems but also generated business opportunities. Who knew I had a hidden entrepreneurial spirit? While my fellow classmates were geeking out over coding subjects, I found my groove in courses like Design and Analysis of Algorithms, Object-Oriented Analysis and Design, Human-Computer Interaction, Software Engineering(SDLC), Technical and Business Writing, and Professional issues in IT. But wait, there’s more! I even dabbled in business electives like Marketing Management and Entrepreneurship. This combination allowed me to merge my technical knowledge with an understanding of business principles, igniting my passion for transforming software solutions into successful products.

The Strength Supremacy

As I delved deeper into the software development life cycle and agile methodologies, I realized how much I enjoyed this process. It became clear to me that I needed to focus on my strengths rather than trying to improve in areas where I felt less confident. Taking inspiration from a quote by Marcus Buckingham,

“Don’t spend your time on weaknesses; invest your time on your strengths,”

I decided to leverage my strengths and explore career opportunities that aligned with my passion.

The FYP Success Story

During my final year of studies, I did my Final Year Project (FYP) in the Research & Development field. Our goal was to create a helpful solution for doctors at "Sheikh Zayed Hospital" to diagnose a condition called "Diabetic Retinopathy" which can cause blindness in people with high diabetes.

To achieve this, we used sophisticated tools of machine learning, deep learning, and image processing models. These tools allowed us to analyze retinal images of the patients and provide doctors with accurate classification and diagnostic information. We were fortunate to collaborate closely with the doctors and collected a local dataset of patients to ensure the effectiveness of our solution.

This achievement was a significant milestone for me and my team mates, as it showed our ability to apply modern technology and work together with medical experts to make a positive impact on healthcare. Our project had the potential to not only benefit a single hospital but also to scale up and impact multiple hospitals across Pakistan. With support from the Government of Pakistan, our solution could be implemented nationwide, improving healthcare outcomes for countless individuals.

World of Business Analysis at VentureDive

Approaching the end of my studies to gain insights and guidance, I reached out to some seniors, teachers and professionals who had graduated before me and were working in software organizations. They encouraged me to pursue a career in business analysis or product management. Motivated by their advice, right after graduation, I applied for a business analyst position at VentureDive, a renowned technology solutions company known for creating and investing in cutting-edge products.

I had the privilege to work under a highly experienced manager of business analysis back then, I embarked on projects like Vital Pakistan, Souqalmal(yabimoney), and Medznmore (Tabiyat.pk). Every day brought something new, and I was loving every minute of it. From diving deep into complex requirements to collaborating with cross-functional teams, I found immense satisfaction in unraveling the intricacies of software projects. There were moments of frustration and occasional blunders, but hey, you can’t make an omelette without breaking a few eggs, right?. The feeling of solving problems, bridging the gap between stakeholders, and witnessing the transformation of ideas into tangible solutions was incredibly rewarding. I was in my element, thriving amidst the chaos and relishing the thrill of being a software business analyst.

But as life would have it, I started feeling the burnout. The business analysis gig was becoming a bit repetitive and I craved a new challenge. I mean, I didn’t want to be a shipping factory, churning out requirements day in and day out. I wanted to get up close and personal with real customers, understand their pain points, and do some hardcore data analysis.

Captain of the Spaceship at PakWheels

And then, like a shining beacon of hope, I discovered the world of product management. It was everything I had ever dreamed of — being in charge of a product from its inception to completion, conducting user research, understanding customer needs, and all that jazz. It was like finding the perfect slice of pizza after a long day of coding. I couldn’t resist! So, I landed a job as a full-time Product Manager at PakWheels.

Transitioning from the role of a software business analyst to a Product Manager came with its own set of challenges. While my previous experience gave me a solid foundation in understanding business requirements and analyzing data, there were specific areas I needed to adapt to. One significant challenge was the shift in perspective. As a business analyst, I primarily focused on gathering and documenting requirements, whereas as a Product Manager, I had to take a more holistic approach. I had to think strategically about the product’s vision, market positioning, and long-term goals. This transition required me to broaden my scope and think beyond immediate project deliverables. Another challenge was the increased level of responsibility.

As a Product Manager, I became accountable for the success of the entire product. This meant(Including but not limited to) making critical decisions, prioritizing features, analyzing product metrics, product marketing, hard-core data analysis, identification of user needs, user acquisition, user activation, user retention, user referrals, driving business and balancing stakeholder expectations. It was like being the captain of a spaceship, navigating through uncharted territories. The weight of these responsibilities required me to enhance my leadership skills, collaborate effectively with cross-functional teams, and navigate complex situations. Communication became my superpower as a Product Manager. I had to talk the talk and walk the walk with both internal and external stakeholders. From pitching the product vision to gathering user feedback, I had to charm my way into the hearts of customers and stakeholders alike. Developing excellent communication skills and the ability to influence others became essential for driving product success.

Sherlock Holmes with a?MacBook

While I had experience with agile methodologies, transitioning to a product management role demanded a deeper understanding of user research, UX/UI design principles, data & business analytics, and continuous product improvement. I had to immerse myself in the user’s world, empathize with their pain points, and ensure the product truly addressed their needs. I have now become a detective, diving deep into user research, uncovering their pain points, and transforming them into delightful solutions. It was like being Sherlock Holmes with a MacBook, solving cases of user dissatisfaction. Despite the challenges, I approached my transition with a smile and a healthy dose of humor. Each obstacle became a chance to grow, learn, and tell some hilarious stories at office parties. So, here I am, with almost 3 years of experience, riding the waves of product management, creating impact, and occasionally cracking a joke or two along the way. As I continue this thrilling journey, I can’t predict the exact destinations that lie ahead, but one thing is certain: it will be an adventure like no other.

Congratulations! if you made it this far! Stay tuned for future articles where I’ll delve into captivating case studies from my professional experiences.