"From Quills to Keycards:- A Journey Through Hotel Management's Timeless Evolution"

The hospitality industry has its roots in the prehistoric BC period, when our ancestors' initial shelters were caves. Since then, a lot has changed, both in terms of how individuals live in their own "shelters" and how they accommodate others. Prior to Japan's first formal hotel opening its doors in 705 AD. There were no hotel management systems in use at the time. Every visitor was also a "walk-in" visitor.?

Every year, society needs to be transformed. This caused the whole tourism and service-based businesses to reevaluate their objectives and methods of operation. The development of hotel software has streamlined operations, improved guest experiences, and increased overall efficiency from the time when relying on pen and paper to the appearance of cutting-edge cloud-based solutions.

Pen and Paper Era(The Initial Basis):- In the early days of hospitality, hotel management relied heavily on manual record-keeping using pen and paper. Front desk staff would maintain guest registries, reservation books, and ledgers to manage bookings, check-ins, and payments. While this method was sufficient for small-scale operations, it became cumbersome as hotels grew in size and popularity. In 1986, installing a phone in the guest room could really wow your visitors. In order to make your guests happy and amazed, your room needs to have some extremely unique elements.

From paper-based hotel management to cloud-based management

The tools used in hotel management have likewise developed from plain paper to an Excel sheet to a PMS. Additionally, PMS systems changed from being deployed locally to being hosted in the cloud.? the majority of our clients were still utilizing paper and pen, cloud-based solutions were still quite new and exotic. However, hoteliers began to realize that these techniques were insufficient. Online hotel management has become a need. The golden age of cloud-based PMS began at that time.

According to research, only 34% of hotels used PMS in 2015. Given how quickly technology has advanced over the past ten years, this is a remarkably low number. 25% of hotels still used paper for transactions. Additionally, 16% of hotels have no system at all. No paper at all. Given that the first PMS was launched back in the 1970s, this is absurd!!!

The entire hotel staff must evolve along with the technological advancements. These changes might be extremely terrifying for those who are not tech savvy. Some folks might think they can get by just fine with their notes and pens and don't require machines to complete their duties. The truth, though, is quite different. Those who ? adopt this viewpoint will be "eaten" by their rivals who utilise the technology.?

A wide range of cutting-edge features that promote operational excellence and improve the guest experience are available in today's mobile-based hotel software. Hoteliers may make quick decisions using centralised dashboards, which offer thorough insights into reservations, occupancy, income, and guest data. Moreover, Mobile apps can act as digital concierges, providing guests with information about hotel amenities, local attractions, and personalised services.

We've come a long way from staying in alehouses or living in caves. The requirements of people have increased in light of all circumstances. Vacations and travel have become commonplace in contemporary life. What was formerly perceived as the pinnacle of luxury service is now just as obviously necessary. The amount of people travelling more frequently and the advancements in technology required accommodation? providers to modernise as well. Complex property management systems that were created to aid in daily operations took the place of papers and Excel sheets. We are quite interested to see what the hospitality industry will deliver in the future and what hotel management solutions will be offered.?

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