From Information overload to Attention Economics?
We live in interesting times. The surfeit of information around is astronomical and internet has just exploded with choices for every subject, every area of science and every area of art. To add to this, we also have gazillion media channels, websites, and social media communities. It is much like the situation of little kid looking around the stacks of books in a large metropolitan museum, checking where to begin from and what to read. Being spoilt for choice is fantastic but too much of it clouds our mind and make us lose focus.
Enter Attention Economics! Attention economics is an approach to the management of information that treats human attention as a scarce commodity, and applies economic theory to solve various information management problems. Avant-garde economist Matthew Crawford quotes, "Attention is a resource—a person has only so much of it. This generation is often blamed to lack attention and for being a breed of dilettantes, great dabblers who shift their thoughts between subjects in a nanosecond. We don’t have the patience for deep work and tend to skim the surface in most surfaces. Rigor of concentration permits us to peruse through things , rather than thinking it through.In this perspective Thomas H. Davenport and J. C. Beck define the concept of attention as: Attention is focused mental engagement on a particular item of information. Items come into our awareness, we attend to a particular item, and then we decide whether to act!
Enter the Search Engines ! Today Google decides ( of course , an algorithm ) what are the results of your searches , which also means a search engine can present a filter bubble to you and feed you what it wants. This is not to hint the prosaic and fuel the eternal debate that software programs are taking over , but to aver that , the information you get is what a software program logic decides. Another school of thought on the ‘filters’ is that, the more you search and increase your online footprint, the kind of information you are fed is also akin to your search and browse histories e.g. the more you read economics, the more suggestions in that area. The online commerce sites are already doing it. Your shopping history prompts suggestions on what else to buy. The propensity for you to buy something which was not in your radar is much more during an online jaunt rather than a walk in the supermarket.
So, does this sound conspiratorial or are the machines winning it? Will we lack diversity with more than ‘aligned’ information thrown our way? Well, not really, we are still holding that power of the click! A conscious click and a thoughtful prompt can always get you what you want and burst the bubble around you! In every person around us like much of us, we see the urge to casually glance at the cell phones, peruse the laptop screens endlessly and at times, even meaninglessly dancing our fingertips on the keyboard. It has been, but a decade, since we have been toasting and celebrating these prodigious time saving devices. We need to mull over the fact that, these are perhaps ‘weapons of mass distraction’, which have to be handled with care and responsibility. A little stillness can also help , time to think to ourselves , long walks in wilderness, hearing the harmonious chimes of nature and celebrating a ‘internet and network’ Sabbath ! Cheers to that!
Senior Vice President - Thryve Digital Health
7 年Very interesting! Attention leading to Action is pretty much all there is to engagement. Opportunity for data scientists to get deeper into this - as the explosion of information has made us all excellent skimmers - cracking the code of attention grabbing amidst this pre selected chaos in terms of patterns a la Google will indeed be the future. A more evolved level of targeting optimization. Attention Score anyone!
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7 年"The propensity for you to buy something which was not in your radar is much more during an online jaunt rather than a walk in the supermarket" - A little bit of disagreement here; just thinking aloud. Doesn't a sense of "I can easily log in again if I want this" come into play versus the "I'll have to drive all the way here again, so I'd better buy it now even if it can actually wait until next time" ? Even in a physical brick and mortar super market, the merchandise is arranged in a way that if you purchase one item, you are subconsciously led to purchase the accessories as well. In e-commerce, that "package" of accessories can be made a little bigger I guess, based on past purchases and other customer's behavior as well. But does the transition from "viewing" to "buying" happen easily?