From fun to frontier: Taking productivity leaps with generative AI
Sanna Suomela
Changing the world one transformation at the time. Business Technology Leader, Vice President. We are hiring ????
When a generative AI* ChatGPT was launched to a wide audience last year, I started playing with it for fun. It was great to amaze my Aussie friends in higher education who had not yet heard of it. I'm sure their holidays changed drastically trying to get ahead of their students before returning to school after New Years. For sure it was better than the traditional search engines and the novelty of it was fascinating. How this kind of easy access AI will revolutionise industries!
?? Learn how to best use AI to your benefit: To begin with asking ChatGPT simple open ended questions and getting reasonable, human like answers is fun recreational use. Using it as a narrator for historical events or background checks for interesting places worked well, however quickly you learned the limitations of the material and time perspective this AI had been taught. ?
Recreational use of AI teaches you to be specific on what you wanted as an answer. Writing speeches suddenly became very quick, even if it was a teenage girl congratulating her friend, AI can adapt and adjust the language to sound authentic.
?? Don't hesitate to use AI in work context: Using AI in work context takes little more effort.?ChatGPT can be efficient on writing briefs,?summarising lengthy articles, suggesting agendas, creating business plans, writing marketing materials, newsletters and even offers. Options seem limitless. Human thinking and review is still required as AI may misunderstand your prompt, be limited on its knowledge base or just plain out provide inaccurate information.?
Generative AI can also be taught to your specific context and as such it can become a great sparring partner increasing your productivity and ideation at work many times over saving you hours and days.?
Here is one example:?
Have you heard of #BusinessTechnologyStandard? A framework for managing technology to bring value to the business. How would you like a personal advisor for managing Business Technology, free of charge?
Have a go with ChatBTS that will assist you?https://www.managebt.org/home/chatbts/
?? Be bold and dare to imagine major leaps: How then to take an exponential leap with your business utilising generative AI??Imagine business leaders being able to change entire business processes within hours from start to finish!
Here's how it works:
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1. Human-centered capability planning**?enables business and technology leaders to re- evaluate, for example, the entire returns process for an online store in a matter of hours. This approach provides valuable insights into customer behaviour and needs.
2. Natural language-based generative AI enhances the experimental design experience. Within a few minutes, the AI generates process descriptions, illustrative graphs, and sample data. As a result, business leaders gain new insights and develop a deeper understanding of experimental design.
3. The AI-generated design text serves as an excellent input for low/no-code platforms. Within minutes, the text-to-script generative AI handles the entire solution development process. This allows the solution to be quickly uploaded for testing and review by business leaders.
4. The new solution can be deployed on the website and implemented for operational use. Analytical AI generates data for business automation and optimisation, while generative AI enhances the customer experience by providing personalised interactions.?
Sounds simple? It is!
?? Start now if you haven't already! I don't know if my Aussie friends took ChatGPT into their curriculum but for sure they've come across students using it. Generative AI is quickly becoming main stream and I wanted to make sure the impact could be enjoyed also closer to home. This summer I taught my mother in law, soon 80 years of age, to use ChatGPT and by now she is fully enjoying it, even planning a daily agenda for her upcoming horseback-riding trip to Hungary. If she can do it, surely you can too!
If you are using AI on a daily basis and enjoying a professional productivity leap already, congratulations, you are a forerunner. Come next year and if you still are not utilising AI in a professional context, you will be a lagger.
There is no better time to start than now!
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*GenerativeAI refers to AI algorithms creating original content through learning from existing data, unlike traditional AI which follows fixed rules.
** Human-centered capability planning is a method that puts the end-users or customers of the intended solutions, products, or services at the center of the development process. It involves them and keeps them present throughout the process, using simple and visual documentation methods that inspire relevant stakeholders to contribute to the design. This approach is particularly useful when the demand originates from a social phenomenon or trend and it is still somewhat unclear what the demand exactly entails. The goal is to encourage the owners of the demand to participate in the planning and designing themselves, ensuring that the final product or service meets their needs and expectations.
Humane Leader | Wizard at Business Technology Design and Strategic Execution | I combine business with technology for smooth experience
1 年ChatBTS is really cool Sanna! Thanks for sharing your thoughts and insights in the article - an interesting read?.