From ChatGPT to GPTs
Francesco Federico
Chief Marketing Officer @ S&P Global | Non Executive Director | Author @ Chronicles of Change
OpenAI has taken a significant step by enabling organizations and users to fine-tune its GPT models to specific business requirements. This leap forward in AI technology enhances the potential for businesses to utilize tailored AI solutions that are industry and domain-specific. They also released their most significant upgrade to GPT 4 yet. Let's review these in more detail.
Focus On: Fine-Tuning Generative AI for Business Precision
The recent introduction of the GPT-Framework represents a strategic advantage for businesses. It allows organizations to refine AI models with their proprietary data, aligning the AI's capabilities to their unique operational needs. The result is a more effective, specialized AI that can provide deeper insights, solve industry-specific problems, and foster more intelligent interactions.
As we know by now, generative AI achieves its best performance when focused on a particular domain. Through the latest GPT-Framework, businesses can develop AI applications that offer in-depth understanding and responses, avoiding the generalist approach of previous AI iterations and without requiring coding skills nor expensive cloud setups.
Unfortunately, this comes at a cost, since all configurations and conversation data will sit within OpenAI infrastructure, creating a huge moat around their solutions and discouraging users from migrating to a competitor, say Claude 2. That said, the simplicity of the approach represents at the very least an unmissable learning opportunity.
OpenAI's Branding Strategy
OpenAI's choice to label these powerful, fine-tuned models as GPTs is an intriguing move. By avoiding more personified or catchy names, OpenAI positions these AI models as practical tools defined by their performance and utility. This approach places emphasis on their adaptability and the value they bring to specialized applications, rather than humanising them with names and visual avatars.
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On other news
OpenAI also introduced noteworthy enhancements including GPT-4 Turbo and the expansion to a 128k context window. GPT-4 Turbo is engineered for efficiency, optimizing speed and throughput to serve more users simultaneously, I have to say I am impressed with the speed and quality of results compared to GPT 4. Its data cutoff is also much closer to us, set at April 2023 vs. the previous of late 2021.
Additionally, the 128k context window significantly enlarges the breadth of data that GPT models can consider in a single interaction. This enhancement broadens the scope for more comprehensive responses and deeper conversations, allowing for more complex queries and extensive documentation analysis. Both updates are crucial for businesses aiming to integrate more robust and interactive AI capabilities into their operations and customer service frameworks.
Spotlight On: Jasper.ai
Jasper AI is an innovative content generation platform that leverages artificial intelligence to assist users in creating engaging, high-quality written content. Designed to streamline the writing process, it enables marketers, writers, and entrepreneurs to efficiently produce various types of content, such as blog posts, marketing emails, and social media updates. Leveraging sophisticated language processing algorithms, Jasper AI can generate text that not only reads naturally but is also tailored to the user's stylistic and contextual preferences. Really user friendly and relatively safe to use.
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Disclaimer: The views and opinions expressed in Chronicles of Change and on my social media accounts are my own and do not necessarily reflect the official policy or position of S&P Global.
Senior Managing Director
1 年Francesco Federico Very insightful.?Thanks for sharing.
Ciao Francesco! We bring magic to the next level: with our custom AI personas feature, users can create multiple personas for different situations, switch between them with ease and use them on over 20.000 platforms. We'd love to be featured in the next Chronicles of Change edition! ??
Head of E-Commerce @ Acer | Business Enhancement | Marketplaces | Customer Experience
1 年Ciao Francesco, appreciate the share! This is indeed an intriguing evolution of ChatGPT for a usage with company e-commerce and helpdesk platforms. It could potentially facilitate seamless queries linked to customers’ NPS responses, especially for neutrals and detractors, or any online sales data inquiries, like identifying the most sold products, etc.