From Attention to Intention
For years, the internet has revolved around a simple idea: capture attention. Platforms have been designed to engage users, keep them scrolling, and monetize their time through advertisements and sponsored content. This approach, often called the attention economy, has fueled the growth of some of the largest tech companies in the world. However, cracks in this model are beginning to show. Overloaded with ads, clickbait, and shallow engagement, users are demanding more meaningful experiences. This has paved the way for a new paradigm: the intention economy.
The transition from attention to intention is being driven by advances in technology, particularly generative AI and agentic web. Let’s explore this shift and what it means for businesses, consumers, and the internet as a whole.
The Attention Economy: An Era of Distraction
The attention economy is built on a simple premise: your time and focus are valuable. Platforms like social media, search engines, and streaming services profit by keeping you engaged as long as possible. The more time you spend scrolling, the more ads they can show, and the more revenue they generate.
A $682 Billion Industry
Advertising is at the heart of the attention economy, generating hundreds of billions of dollars annually. Whether it’s through banner ads, influencer promotions, or video ads, companies pay platforms to capture a slice of your attention.
The Downsides of the Attention Economy
While this model has created immense wealth, it has also led to several problems:
The result is a system that prioritizes engagement over utility, leaving many users feeling unfulfilled.
The Rise of the Intention Economy
In contrast to the attention economy, the intention economy is about fulfilling users’ needs rather than competing for their time. Instead of bombarding people with ads, businesses aim to understand and meet their intentions directly.
What Is the Intention Economy?
The intention economy is a model where consumers express their needs, and businesses respond. It shifts the focus from “getting people to look at something” to “helping people achieve something.”
For example:
This shift is being enabled by cutting-edge technologies like generative AI and autonomous agents.
The Role of Generative AI
Generative AI has revolutionized content creation, making it easier than ever to produce high-quality blogs, images, videos, and more. Tools like ChatGPT and DALL·E allow anyone to generate professional-grade content with minimal effort.
From Creation to Intention
While generative AI has democratized content creation, it has also led to content abundance. There’s now more content available than anyone could ever consume. This abundance shifts the focus from creating content to understanding intentions.
What does this mean in practice? It means businesses and platforms no longer need to produce endless streams of content to compete for attention. Instead, they can use generative AI to deliver personalized, meaningful solutions that align with users’ intentions.
Agentic Systems: The Next Step
The intention economy is further pushed by agentic systems – autonomous AI agents that can perform tasks on behalf of users. These agents interact with decentralized systems, optimizing outcomes without requiring constant human input.
How Agents Work
Imagine a world where you no longer need to browse websites, compare prices, or fill out forms. Instead, you delegate tasks to an AI agent that handles everything for you. For example:
By reducing manual effort and streamlining processes, agents enable users to achieve their goals more efficiently.
The Agentic Web vs. the Old Web
In the traditional web:
In the agentic web:
The Technology Behind the Shift
The intention economy is powered by a combination of emerging technologies:
These technologies may work together to create a seamless, efficient ecosystem where user needs are met with precision.
The Role of Cryptocurrency in the Agentic Web
As AI agents become more autonomous, they may also become economically independent. This is where cryptocurrency comes in. In the agentic web, crypto could serve as the currency of AI, enabling agents to transact, earn, and spend autonomously.
Examples of Agentic Economies
This creates a self-sustaining ecosystem where agents operate independently to optimize outcomes.
Implications for Businesses and Consumers
The transition from attention to intention has profound implications for both businesses and consumers.
For Businesses
For Consumers
International customer insight and market research expert
2 个月This paper provides a critical analysis of the upcoming intention economy: https://hdsr.mitpress.mit.edu/pub/ujvharkk/release/1 As the paper is quite technical, here are some summaries: https://www.theguardian.com/technology/2024/dec/30/ai-tools-may-soon-manipulate-peoples-online-decision-making-say-researchers https://www.sciencealert.com/covert-ai-could-lead-to-a-new-intention-economy-experts-warn https://www.cam.ac.uk/research/news/coming-ai-driven-economy-will-sell-your-decisions-before-you-take-them-researchers-warn
Passionate about sharing stories from across the global business world
3 个月Ahh - the power of focus is always underestimated, isn't it?
Worn Many (Mad) Hats
3 个月Ah yes, the innovative idea of... Giving users what they want instead of pushing your enshittified ad that literally nobody wants LinkedIn is brainrot.
Sales And Marketing Specialist at Monroe Marketing Agency
3 个月Engaging content was a first step, but personalized experiences seem like the future to watch out for
CEO and Co-Founder @ Go Live Data
3 个月The intention economy sounds promising; consumers often know what they want better than anyone else