From associate to lead: How Moss boosted my career

Steep learning curves, overcoming challenges, and a growth mindset are just some of the things that drive? Alfred Seeliger , Lead of Customer Onboarding at Moss. He joined in February 2021 as an Operations Associate and was promoted to a leadership role in less than a year.

His passion and dedication today make it hard to picture the uninterested and unsure young man he tells us he was. Just out of high school he had no idea what he wanted to do. So, Alfred decided to travel and spent two years in Australia and Southeast Asia, where he expanded his worldview by working in various, fast-changing environments and meeting people from different backgrounds.?

Since then, he earned a Bachelor of Science in Economics from TU Ilmenau, and focused on gaining experience. Today, his accomplishments include leading a team of four full-time employees and one intern at Moss. Let's learn more about how he got here.?

Why Moss? Tell us about your journey so far.

I had an offer from another company, but I chose Moss because I saw the opportunity to help build the next big FinTech in Europe from a position where I could actually contribute to its success. I felt that the other job would be safer, but that I would be one of many, and I wasn't sure how much I could accomplish there in a short time. With Moss, I had a feeling that I could do more, even though it would be more challenging because I would have to create my own path.

I wasn't looking for comfort and didn't want to join a place already refined. I wanted to be a part of that journey of getting there.

Starting as an Operations all-rounder, my daily tasks involved topics that are now handled by over 40 Operations employees. In 10 months, I transitioned to a leadership position, naturally developing and becoming the team lead of our Customer Onboarding team.?

I am thankful for being entrusted with so much responsibility because I had never led a team before,? it was a big step?for me.

It is challenging, and motivating at the same time. That?is exactly why I joined Moss. I want challenges.

How did joining Moss impact your professional & personal life??

Joining Moss skyrocketed my growth. My role evolved from that of an individual contributor into that of a leader within 10 months. Due to the occasional?high workload, I learned to focus on my mental health and physical fitness. This has had a big positive impact on my personal life too.

I've become more conscious about notifications on my devices and about when I'm working or not working, setting?clear boundaries. That's also something I do in my private life. I've been managing my screen-time?quite a bit and cutting?down on social media because it occupied quite a bit of mindspace and caused?distraction. Since doing that, I've been mindful of things in the real world, of what is in front of my eyes.?

I?work out regularly and focus on staying?healthy in general. Naturally, this makes you feel good and more energized and ready to take on challenges in your personal and professional lives. You have to make sure you have enough energy to cover both.

What kind of qualities helped you get here?

The credit for a major part of all my success goes to the great colleagues at Moss who mentor me and constantly challenge me to grow. My biggest strengths are my ability to learn rapidly, empathy, and consistency.

What challenges are you most looking forward to?

After a rapid growth phase, I look forward to ensuring we are building the company sustainably. Personally, I don't really know what’s next?for me. I am currently asking myself questions around that.?Anything is possible at Moss.

I am always looking for a very steep learning curve. My promotion is still a new development, so there is a lot for me to learn when it comes to leadership and what it takes to lead a team.??An area in which I see immense potential for me to improve is hiring. It is something completely new to me, and it is very important because you have to get it right from the beginning.??

What advice would you give to someone looking to join Moss??

Join Moss for the great people that work here. They will help you grow beyond what you think is possible.

Eager to start your growth journey? Check out our career opportunities at Moss.