From 31% Turnover to 6% in 18 months!

Where are all the good people!?!?

Question: Do you know the top cause for hard times, poor decisions, missing opportunities, and ultimately losing the battle for keeping your doors open?

People…

As a workplace “culture” junkie, I have literally seen every system created to build a strong workplace environment. Each builds on the buzzwords of "employee engagement", transparency, happiness, and flexibility. There are a few that go into creating systems for flex-time or coping with the work from home movement, starting special events or “touchy-feely” days.

Truth is - there are so many staff development programs out there

Name an idea and it's been preached somewhere.?

So what are you saying, Ben?

I am saying...

I have seen every system work, AND I have seen every system fail.

Each and EVERY time the success is solely dependant on ONE thing.

Leadership.

When I say leadership, I am not just implying their involvement. I am speaking to something deeper. Of all of the 200+ companies that I have coached, some of the best at this have introverts as leaders.

It's more than ONE person leading the cause...

I am speaking to the "leading" of the leadership team.?

• Did they work on this together? Is the whole leadership team bought into the solution to having an incredible workplace environment.?
• Did they create core values in order to measure whether or not a team member fits??
• Did they put together a plan on how to reveal this new workplace culture to the company??
• Was this just a great idea that only ONE person is running with it?

Its Time for a BIG change

As a business guide, I've learned that the best solutions come from within. ?I am a FIRM believer in CREATING a solution that fits the company.

Sure, there are some companies that would love to have the cool hangout cafe in the lobby and game rooms that Google has - but when you are running a precision tool company… the Xbox room feels a little - well it feels weird.??

What do we do then?

Here are two questions I would encourage you to ask yourself…

1 - Am I hiring people that fit our DNA??

I have found that when we know what kind of people we want to hire and we ONLY hire those types of people - company culture and morale naturally are high.

If you are like me when you read the above statement, you said to yourself - "I'm already doing that".? But when I learned of the power of core values when it comes to hiring, I realized that I was only going by "feelings" when I hired employees. Sure, I would do all the right background checks, and make certain they were qualified - but when it came to them fitting in - I would use how I felt about them instead of having something to measure again. How could I get that right, when my feelings take me to Taco Bell when I am hungry or upset.

In fact, when we implemented our CORE VALUES thoroughly into our culture we stumbled upon a financial power result. We used our core values for hiring, reward, reviewing...

?The results?

In less than 2 years we took our turnover from 31% down to 6% - for a 150 Million dollar company that is over 1 Million in savings a year.

2 - Am I keeping this important??

I was going to use the word prioritize, but let’s get real... If it’s not important to the leadership team, then it’s not important to the staff.

All the companies that transition into a healthy staff culture had to make "important" choices to hire, fire, recognize, and reward based on their company culture, their core values. In order to do that, it has to be something that fits YOU and YOUR company - not just some cookie-cutter solution that came from a book.

(Not saying that you aren't going to steal some good ideas from other sources)

We have to make this a leadership team conversation and then cascade it down to every employee.??

Takeaways;?

I believe it was Charles Goodyear who made it a personal mission in his company that even the janitors knew why they were on the team and why what they did mattered.??

I’d encourage you to take a few minutes to assess your company, your turnover, your headaches, your struggles - are those issues cetered around “people”?

?If so, maybe it's time to start creating a system that will hire the right people, keep the right people and make work FUN again!

If you need any help processing, or want to know more about how to implement this into your company just send me a quick text, email, or book a quick call with me. This is what I LOVE to do - help people grow.

Behave

Be Blessed

And Go Rock it!

B