From 10 fintech apps… to one? ?? The future is consolidated
Papaya Global
Global payroll & payments on one platform. How the world gets paid.
Greetings to all CFOs, finance pros, and fintech enthusiasts!?
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We started this newsletter one year ago with 0 subscribers. There are now an incredible 20,200+ of you ????
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That’s exactly enough people to fill the stadium of Notts County F.C. in Nottingham, England. Who knew??
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This week, we’re talking about fintech consolidation???
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What you need to know right now:?
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Japanese conglomerate Rakuten is planning to combine its banking and fintech operations, according to a press release with this astonishingly verbose title:?
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Wow, guys. Don’t get us too excited.?
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Fear not, however - we read the release on your behalf. And what it says could have really interesting ramifications for the wider fintech industry.?
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Basically, Rakuten is thinking about consolidating their banking, insurance, securities, card company, and other fintech businesses into one group.?
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This is a huge deal because Rakuten is, well, huge. One of Japan’s biggest financial services providers, the company also sponsored Barcelona FC for a while (last football/soccer reference - I promise).?
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We think they’ve spotted an important trend…?
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For years, consumers were willing to use lots of different fintech apps because each promised enough value and utility to make it worth switching between different apps for different needs.?
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And because traditional banks were so behind the curve on mobile technology, there was no competition for fintech players to worry about. Even if you held a credit card and a current account with one bank, chances were you still had to use separate apps for them. From the same bank!?
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Now, however, banks and the bigger fintechs are getting their act together. They understand that consumers want to access services in one place. And a recent PYMTS survey backs this idea up:?
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“Close to 7 in 10 consumers in the U.S. and Australia said they would merge their digital retail and grocery shopping and bill tracking into a one-stop app, with convenience-focused consumers overwhelmingly saying they prefer to manage their banking, investment and various shopping activities via an everyday app.”?
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Source: PYMNTS.com ?
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In the UK and Europe, fintech superapp Revolut seems to add a new service almost every month, from stocks and commodities investing to crypto and insurance.?
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Expect other major banks to follow Rakuten’s lead and start heading off competition from the Revoluts of this world.?
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It’s 2024, after all. People simply aren’t going to tolerate slow, unreliable, and complicated services any more.?
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We want it all (in one place) and we want it now.?
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What else to read:?
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Crypto’s new clothes may not prove a good fit - Financial Times?
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What should we expect to see from embedded finance in 2024? - The Fintech Times?
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?That's it for this edition. See you next time!