Be Friendly, Not Friends
Glenn Sommerville
President | CEO Global Network Group Leader | Mentoring | Developing Leaders | Backcountry Canoeing | Woodworking
While fostering a positive, friendly environment is crucial, leaders must distinguish between being friendly and being friends with their team members. I know this can be difficult, and I have noticed that newer leaders often struggle with this distinction. I highly encourage all leaders to adopt this idea of being friendly, not friends. It is critical to your role as a leader and your team's effectiveness.
The Role of Professionalism
Professionalism forms the bedrock of any successful workplace. I'm not talking about suits and ties or stifling protocols; I'm talking about values, behaviours and respect for people. As a leader, maintaining a professional demeanour helps establish clear boundaries and sets a standard for team interactions. It fosters an environment where respect, efficiency, and objective decision-making prevail.
When leaders blur the lines between friendship and professionalism, it can lead to favouritism, biased decision-making, and conflicts of interest. Even if these biases are not acted upon, it can still lead to the perception among your team that you play favourites. These issues undermine the leader's credibility and can lead to resentment and decreased morale among team members.
Navigating Difficult Conversations
One of the most challenging aspects of leadership is having difficult conversations with team members. Whether addressing performance issues, providing constructive feedback, or making tough decisions about roles and responsibilities, these conversations are integral to effective management. When a leader is too close on a personal level with their team, these discussions become even more complicated.
Friendship can cloud judgment and make it difficult to be objective. Leaders might shy away from giving necessary feedback or making tough decisions to avoid hurting their friends' feelings. This avoidance can hinder the team's growth and development.
Alternatively, feelings on both sides can be hurt, leading to possible HR challenges and team fallout, not to mention the mental health impact this could have on you and your team.
Keeping Personal and Professional Lives Separate
Another critical aspect of effective leadership is the ability to separate personal and professional lives. This separation helps prevent personal issues from spilling into the workplace and affecting professional decisions and relationships. While we are always a whole person, keeping that distinction between personal and professional is essential. Please don't misunderstand. I'm not suggesting you don't talk about your personal lives or share personal experiences. Rather, establish boundaries as to what you share and to what extent. Be human, be personable, and show a legitimate interest in your team members' lives.
This might be tough to hear, but when we retire, no one important to us will care what we did for work. Most people right now don't care what your job is. Be mindful of placing your identity in your job or position. This problem is magnified when the lines between professional and personal are blurred. If all you do is work and then hang out with people you work with, you never really leave the office or get a break from it all.
For newer leaders, this separation can be particularly challenging. In today’s interconnected world, social media and other platforms often blur the lines between personal and professional interactions. However, leaders must consciously strive to keep these aspects of their lives distinct. This practice protects the integrity of professional relationships and ensures that leaders can make unbiased decisions that benefit the entire team.
Conclusion
In conclusion, while being friendly with team members is essential for creating a positive and collaborative work environment, it's equally important for leaders to demonstrate respect and maintain professional differentiation. This approach ensures fairness, objectivity, and the ability to navigate difficult conversations effectively. For newer leaders, mastering this balance is crucial for their development and the success of their teams.
By keeping personal and professional boundaries clear, leaders can foster a workplace culture that is both supportive and productive, leading to long-term organizational success. For instance, leaders who are transparent in their decision-making and consistent in their interactions build trust and credibility. Additionally, setting clear boundaries helps prevent potential conflicts of interest and ensures that all team members feel equally valued and respected.
Ultimately, by striking this balance, leaders not only enhance their own effectiveness but also contribute to a more harmonious and high-performing workplace.