Friday Reflections: Are You Lovin' the GDPR Yet?
The GDPR is changing the way we look at marketing. Photo by Paul Volkmer on Unsplash

Friday Reflections: Are You Lovin' the GDPR Yet?

Can the EU's General Data Protection Regulation (GDPR) help you deliver value to your customers? Maybe. But in these early days of the law marketers are facing challenges.

We took a look this week at the fallout from the sweeping data privacy law in How to Deliver Value to Your Customers Post-GDPR. In a related post on LinkedIn, I offered 4 Ways Marketers Can Deliver Greater Value to Customers.

Let me also suggest reading:

Challenges abound, don't they? As we all know, excellent, effortless customer experience is easy to discuss but hard to provide. Arke starts with the end in mind and asks its clients to focus on the business problems they hope to solve. We shared our process in How You Can Provide Effortless Customer Experience.

On this first full weekend of summer, let me wish a wonderful time with family and friends.

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