A Fresh Start to 2025

As we enter the new year, Imdaad is proud to share the 1st edition of Imdaad Insights 2025, highlighting our remarkable strides in sustainability, innovation, and industry leadership. Join us in celebrating the milestones shaping our journey toward excellence.

Introducing the AI Center of Excellence (AICoE)

As pioneers in AI adoption within the facilities management industry, we are excited to announce the launch of our AI Center of Excellence (AICoE). This groundbreaking initiative is set to revolutionize the sector with AI-driven insights, robotic process automation, and IoT-powered asset monitoring.

The AICoE represents a significant milestone in our digital transformation journey, positioning Imdaad at the forefront of industry innovation.

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Imdaad’s AI-Driven Digital Transformation

Imdaad is entering a new digital transformation era with Microsoft Copilot, an AI-powered assistant designed to enhance efficiency, collaboration, and decision-making across our operations.

Key benefits of this integration:

Streamlined marketing processes

Boosted operational efficiency

Improved team collaboration with AI-powered tools

Data-driven insights

This move marks yet another step in our commitment to innovation and excellence in facilities management.

Harnessing RPA for Smarter Solutions

Innovation drives our operations as Imdaad leverages Robotic Process Automation (RPA) to streamline repetitive tasks like service report uploads. This initiative saves over 434 hours monthly, ensuring greater accuracy, compliance, and sustainability.

Learn how automation is transforming our service delivery:

Recognized for Excellence in Digital Innovation

We are proud to have received a certificate of appreciation from AG Power for successfully delivering and commissioning a digitally optimized substation within the Dubai Electricity & Water Authority (DEWA) Transmission Network Project.

Thanks to the dedication of our on-site teams, this complex and demanding project was completed ahead of schedule. We extend our gratitude to everyone involved for their commitment to excellence.

Prepared for the Rainy Season

At certain times of the year, the UAE experiences sudden bursts of heavy rain, leading to potential flooding and damage to buildings if not properly managed. Our wastewater team remains on standby 24/7, equipped with specialist tools and expert training to minimize disruption and ensure quick and effective water removal during severe weather conditions.

Vision Safety at Intersec Expo 2025

The Vision Safety team had an inspiring presence at the Intersec Expo in Dubai, where we showcased innovative fire safety solutions and connected with industry professionals.

It was a fantastic opportunity to engage with attendees, explore upcoming projects, and discuss how we can collaborate to shape the future of fire safety.

Nurturing a Green Generation

At Imdaad, we believe that empowering the future begins with inspiring eco-consciousness in the youth. Through our initiatives, we foster sustainable practices and champion environmental stewardship to build a greener tomorrow.

Discover more about our efforts:

As we embark on this exciting year, we remain dedicated to delivering smarter solutions, fostering sustainability, and setting new benchmarks in the industry.

Thank you for being part of our journey. Together, let’s make 2025 a year of progress, innovation, and success!