Freight Claims Prevention: Shipper Load and Count

In the world of shipping and receiving, there are many scenarios to be prepared for when it comes to freight claims prevention. One such situation is when the notation "SLC" or shipper load and count is notated on your shipment's bill of lading (BOL).

In this article, we will discuss the meaning of shipper load and count, its impact on shippers, and ways shippers can build their case if they encounter a claim surrounding shipper load and count.

What does shipper load and count entail and why would a carrier denote this on a BOL?

Shipper load and count is a notation marked by the carrier's driver on a bill of lading to demonstrate that the driver was not present for the loading of their trailer.

This notation has seen increasing prevalence in recent years due to factors such as limited access to shipper docks amid the COVID-19 pandemic and safety considerations. Additionally, with restrictions on driver service hours, the supply chain has leaned more on pre-loaded trailers to enhance efficiency.

How does the shipper load and count notation affect shippers?

To answer this question in one sentence, the SLC notation shifts the responsibility onto the shipper to demonstrate that any damage or shortage in the shipment was caused by the carrier.

Let's break this down: this notation effectively reduces the carrier's liability regarding shortage or damage claims from the shipper because the carrier cannot be held responsible for the condition or count of the load if they were not present during the loading process.

This situation is even spelled out in 49 U.S.C. §80113:

Now that we know this, the carrier's incentive to mark SLC on a BOL becomes even more pronounced, as it significantly reduces their liability in potential claims.

For shippers who do not permit drivers on their docks or utilize pre-loaded trailers, it becomes imperative to proactively prepare their defense in case of an SLC claim.

How can shippers build their case in the event of an SLC claim?

Reduce the number of shipments that can be notated as "SLC" and have carriers verify a count of your product

As a shipper, it would be beneficial to reduce the amount of shipments you have where a driver could mark "SLC" on your shipment's BOL and have the collecting carrier verify your shipment's piece count. In many cases, this might not be possible if you utilize pre-loaded trailers or if your customers require it to optimize your freight shipping efficiencies, but limiting the amount of shipper load and count shipments you have can help reduce future headaches.

Photograph and video everything

Capturing photographs and videos of both the loading process and its completion can serve as valuable evidence. Similarly, requesting the receiver to document the unloading of goods through photographs and videos can significantly bolster the case in the event of any claims regarding damage or shortages.

Review loading and packaging practices

As a shipper, if you are having issues with freight damages, it would be helpful to review packaging and loading procedures. Gathering evidence such as your loading procedures, along with diagrams or manuals illustrating proper loading methods, can be instrumental in constructing a compelling case.

Summary

Ultimately, as a shipper, it is in your best interest to strive to prevent the SLC notation from being marked on your BOL by the carrier's driver and do everything you can to have the driver verify your shipment's piece count.

If you have any questions about freight claims and how to prevent them send me a message and our team at Diversified Transportation Services can help!

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