Free HCAHPS Power Point For Your Use!

Free HCAHPS Power Point For Your Use!

James Blankenship RN, BSN, BHA, RLNC, SS(HC), LEAN(HC) James Blankenship RN, BSN, BHA, RLNC, SS(HC), LEAN(HC)

James Blankenship RN, BSN, BHA, RLNC, SS(HC), LEAN(HC)

Transforming Nurses into Leaders | Expert Consultant & Mentor in Healthcare Leadership | Expert in Leadership, Program Development & Consulting | Consultant, Mentor & Program Strategist

发布日期: 2016年1月10日
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This Power Point Presentation covers some of the most challenging aspects of Improving Patient Satisfaction! This concise 15 to 30 minute presentation "What Did You Say?" addresses the barriers to successful Communication with Patients. The presentation addresses each barrier as reported in the HCAHPs National Surveys and provides the logic and the solutions to immediately improve your HCAHPs scores! Subscribe to the  NursEtAl Newsletter to receive your Copy and begin your journey to SUCCESS!

Information Includes:

Patients Perceptions Of How We Communicate With Them
How Do We Change Those Perceptions
HCAHPS Key Words/Solutions
Communications About Medications/Solutions
Discharge Teaching Communications/Solutions
Safe And Efficient Communications Among The Healthcare Team

This PPT presentation will be sent with the next issue of the NursEtAl Newsletter !  Sign up today at Free NursEtAl Newsletter

All Success!   Jim

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