Four Timeless Lessons for Current and Emerging Leaders
Chris Cline
Senior Manager, Intelligence @ Peraton | Strategic Planning, National Security
One of the first mentors I had was a man named Stanley “Swede” Larsen. A retired Lieutenant General, he had a long, distinguished Army career that included commanding all U.S. forces in Central Vietnam from 1965-1967 (you can read more about him here). During my time as a cadet at West Point, we corresponded back and forth and he was generous enough to provide me with leadership lessons he had learned throughout his career. One of the letters I received at the end of my first year, however, has stood out as my favorite, and I share some of his advice here. I have tried to live by many of these words of wisdom since then.
While addressed to a young cadet who would soon lead soldiers as a second lieutenant, the leadership lessons are ones that apply to anyone assuming the role of leader.
1) Be humble and welcome differing ideas
“Get along refreshingly with all cadets. Give and take conversationally without being ever one who has all the answers.”
As a leader or subject matter expert, there may be the tendency to dismiss viewpoints that are not own’s own. Nothing could be more misguided. Not only does one want to be known as approachable, but it is important to have genuine interest in the opinions and views of others. Often the best ideas may not be your own.
2) Take care of your people
“Be a friendly upperclassman. Get used to the fact that, as an officer, you will look after the enlisted men under you. A soldier never expects to be given extra attention or favoritism, but just to be treated fairly and helped if he needs help.”
There are some who believe that a position of power or influence means being harsh and demanding, barking out orders to accomplish tasks. True power and influence is the ability to treat those around you with respect, regardless of their position. Everyone expects to be treated fairly. A leader should also be ready to assist others when needed. It’s never beneath someone to provide help, especially if that individual has the power and means to do so. That’s what leadership is all about.
3) Tell them why
“A solider will carry out any directive or command in combat, or elsewhere, but first you must tell him why.”
People are more inclined to do something if they understand the importance of their actions and how they fit into the bigger picture. While a task may seem mundane or insignificant, it may be part of a series of actions required to achieve a particular goal, complete a project, or maintain a steady state of operations. While there may be genuine need to keep some information close hold, when giving a directive or task, one should provide as much insight as to the reason behind that task, when possible.
4) Know what your employees do
“As a second lieutenant you should try to be as thorough in knowing your unit’s weapons and electronic controls as the best of your NCOs.”
Non-commissioned officers (NCOs) are considered “the backbone” of the services. As managers, they are the responsible for training and ensuring tasks get carried out, as well as, being technical experts. It’s important for a leader at any level to understand what their employees do and to be technically proficient. One doesn’t have to be the expert, but should have sufficient knowledge to provide the best direction when needed. If one doesn’t understand the capabilities of technology or proper processes and procedures then one is ill equipped to provide the best guidance.
There are several other pieces of advice I received over the years, but these are ones that have stood out the most to me. One doesn't have to be in the military to appreciate the meaning behind the words. Treat others with respect and respect their opinions. Know and value what others do for you while ensuring they understand their importance. Be a leader.
Director, Human Resources at ShoffnerKalthoff Mechanical Electrical Services Inc
6 年My dad (USMA '46) was C Detachment CO in 5th Group/Pleiku during Swede's time of command.? Dad admired Swede very much.? This reads much like Tony Thomas' superb lecture he gave there at WP last year.? Not the words many would associate with a hard-core leader of men against fire, but no less true and applicable, like Swede's words to you. Good article.
Vice President of Human Resources IDEMIA NSS
6 年LTG Caslen, hope all is well since seeing you in Germany and your retirement from being West Point's SUPE went well! I am sure you are sorely missed as I saw the love the cadets had for you! Bravo to you for all you did in your admirable 43 year career! GO ARMY!
CSO | Security Advisor and Consultant | Board Certified Security & Risk Management Professional | Board Certified Business Continuity Professional | Experienced former Law Enforcement Professional
6 年Fantastic article that all Managers should read, know and actively implement daily. ?
Experienced Director of Operations | Prosci? Certified Change Practitioner
6 年Well said. I especially agree with number 3... make sure people know the “why”.