Fostering Excellence in Pharmacy People Leadership

Personal Note from Rachel:

As we navigate the complexities of modern leadership, one theme that continuously emerges is the central role of People. In October, I’m focusing on how values-based leadership and a coaching style of leadership empower individuals and teams to thrive, adapt, and grow with purpose. In pharmacy and other fast-paced sectors, many leaders are struggling with outdated leadership models that no longer resonate with the needs of today’s diverse and dynamic workforce. This month, let’s dive into how values-based leadership, supported by coaching, creates a thriving culture and allows you and your people to flourish.??

ICF’s New Competency Frameworks: Raising the Bar in Coaching and Leadership

I am excited to share significant news from the International Coaching Federation (ICF): the launch of two new competency frameworks, one for Mentor Coaching and one for Coaching Supervision. As an ICF Mentor Coach at the ACC, PCC, and MCC levels, and an EMCC-credentialed Supervisor, I’m honoured to have been one of many contributors to these frameworks, which elevate the standards of excellence in our field.

These frameworks are vital for any coach, mentor, or leader committed to growth and excellence. They provide structured guidance on deepening coaching practices, enhancing reflective capacities, and aligning with ICF’s core values: Integrity, Excellence, Collaboration, and Respect.

The Impact of ICF Mentor Coaching and Supervision

With the new ICF competency frameworks for Mentor Coaching and Supervision, there has never been a better time to commit to your growth as a leader. These tools not only ensure excellence in coaching but also provide a values-based foundation for your leadership practice. Mentor coaching helps you refine your approach, while supervision ensures reflective learning and adherence to ethical standards.

• Reflective Question: How might supervision or mentor coaching help you align your leadership with your values?
• Call to Action: Join me in a mentor coaching session or supervision to enhance your leadership and coaching practice, grounded in values and integrity.

The Value of Values-Based Leadership

What does it mean to lead with values? At its heart, values-based leadership focuses on aligning individual and organisational actions with core ethical principles. This approach fosters a culture where people are respected, teams collaborate effectively, and businesses can scale sustainably. Values-based leadership is increasingly recognised as not only an ethical imperative but also a competitive advantage, leading to better decision-making, innovation, and long-term success.

Coaching Empowers Values-Based Leadership

One powerful way to embody values-based leadership is through a coaching style of leadership. As a leader, you’re often faced with challenging conversations around vision, values, and team performance. Whether it’s giving and receiving feedback, managing stress, or navigating change, a coaching approach can help you hold these conversations more effectively. Here’s how:

• Active Listening & Empathy: Coaching leaders listen deeply, ensuring that each voice in their organization is heard and valued.
• Powerful Questions: Coaching helps leaders ask questions that inspire reflection, creativity, and accountability in their teams.
• Empowering Others: Coaching leadership is about empowering people to align their actions with shared values, unlocking their potential and creating a sense of ownership and purpose.

As you work to develop a values-based culture in your organisation, coaching can support you in shifting from a directive to a collaborative approach. Imagine the potential for growth when every conversation is centered around empowering others, resolving conflict with empathy, and fostering a learning culture.

Personal Insight: Learning from the Best

As a professional deeply committed to continuous learning, I have had the privilege of engaging in some cutting-edge coaching and leadership training recently. Here are a few personal insights I’ve gained from attending these sessions:

1. Compassion, Empathy, and Resilience (Coaching.com Membership)

• Personal Insight: Compassionate leadership helps create an environment where people feel safe and motivated to contribute their best. Empathy strengthens relationships, and resilience allows us to navigate adversity with grace.
• Reflective Question: How can you cultivate more compassion and resilience in your leadership approach?
• Call to Action: Enroll in Lead With Coaching to learn how coaching builds empathy and resilience in leaders and teams.

2. Positive Intelligence Re-Imagined (Shirzad Chamine)

• Personal Insight: Shifting from a Saboteur mindset to a Sage mindset helps leaders maintain clarity and creativity, leading with integrity and purpose.
• Reflective Question: What mental shifts do you need to make to lead more effectively with your values?
• Call to Action: Invest in PQ powered one-on-one coaching to develop your Positive Intelligence and lead with mental clarity and emotional strength.

3. Belief Transformation Mastery (Clear Beliefs Institute)

• Personal Insight: Transforming limiting beliefs in yourself and your team unleashes greater potential and aligns actions with deeply held values.
• Reflective Question: What beliefs are holding you back from embodying the values you stand for?
• Call to Action: Engage in leadership coaching to uncover and transform limiting beliefs in yourself and your organisation.

Values-Based Leadership (DePaul University)

• Personal Insight: Values-based leadership builds long-term resilience by ensuring that both leaders and teams can navigate complex, ethical dilemmas with confidence, knowing that decisions are rooted in shared principles.
• Reflection Question: How clearly are your values reflected in your leadership approach and decision-making processes? How might aligning more fully with your core values improve your leadership effectiveness and team engagement?
• Call to Action: Invest in leadership coaching to identify, clarify, and integrate your core values into your leadership style, or join our Lead With Coaching programme to learn how to embed values-based leadership into your organizational culture for long-term success..

Final Thoughts: People as the Heart of Leadership

As you reflect on the People aspect of your leadership, remember that how you lead directly impacts the culture of your organisation. When you lead with coaching, you are not just managing tasks but inspiring growth, creativity, and accountability. By aligning your leadership approach with values, you build a culture that not only survives but thrives.

• Reflective Question: What values are you consciously living in your leadership today? How can coaching help you deepen your alignment with those values?
• Call to Action: Explore the benefits of coaching with our Lead With Coaching Programme or consider investing in team development coaching to foster a values-driven culture in your organisation.

Warmly, Rachel? Co-Founder, Lead With Coaching Institute and 4Front Pharmacy

4Front’s 6Ps of Positive Practice focus on Mastering Six Inter-Connecting Factors – Purpose, Personal, Professional, People, Products & Services and Prosperity.

This Month's Focus: People Development

Fostering Excellence in Pharmacy People Leadership - Part 1

Introduction: In the world of pharmacy and healthcare, success isn't just about the medications we dispense; it's about the strength of our teams and the quality of our workplace environment. Today, we explore the first four statements from our "6Ps of Pharmacy Excellence Self-Assessment" that shed light on creating an exceptional workplace.

Why it Matters: A workplace that attracts and retains high-performing staff and is known as a 'great place to work' is a hallmark of success. It's the breeding ground for innovation, teamwork, and, ultimately, top-notch patient care. Click here to read the complete article. ?

Calls to Action

1. Self-Assessment Tool - For a self-assessment of your Pharmacy Practice through the lens of 4Front’s 6Ps of Positive Practice, complete 4Front’s complimentary 6Ps of Positive Practice Self-Assessment Tool. Visit https://www.surveymonkey.com/r/8997C89

2. Leadership Skills Development - To grow your (and your team’s) leadership skills in a practical, enjoyable, multi-disciplinary environment, visit https://www.leadwithcoaching.org .

3. Personal Leadership Transformation - To transform yourself as a leader, go to https://www.racheldungan.coachesconsole.com .

4. OTC Training Upgrade - To upgrade your team’s OTC training, visit https://www.4frontpharmacy.ie .

My CPD Reflective Practice Cycle??Title: Empowering Pharmacist Leadership through Values-Centred Leadership

Self-Appraisal:

As a Pharmacist Coach, I recognise the critical role of values-centred leadership in shaping resilient and compassionate healthcare professionals. The rationale behind focusing my CPD on Values Centered Leadership is rooted in the belief that by deepening my understanding of this approach, I can expand my peer network of leaders who also share a values based ethos, and effectively coach and train pharmacists to embrace and enhance their own values-based leadership styles. This intentional focus aligns with the growing need to support and empower ethical and compassionate leaders in the healthcare sector.

Personal Plan:??To apply and integrate Values Centered Leadership principles into my coaching practice, I plan to identify opportunities to engage in values based leadership training and/or communities of practice.

Action Taken:

I chose to enrol in the DePaul University's Values Centered Leadership program because its purpose, learning objectives, outcomes, timing and methodology aligned with my needs.? The Values Centered Leadership programs at DePaul University aims to cultivate leaders in social justice realms, including healthcare, who embody ethical, compassionate, and impactful leadership practices. Rooted in a commitment to values-driven decision-making, these programs aspire to shape leaders who navigate the complexities of healthcare with integrity, empathy, and a focus on the well-being of both individuals and communities.? Click here to read the complete CPD Focus article.

If you are a pharmacist who has been called for ePortfolio Review this year, and you would value partnering with a pharmacist colleague to Just Get It Done, CLICK HERE to schedule a 1-2-1 session with Rachel. Most colleagues find this partnership approach to be way less stressful and more fun to meet regulatory requirements and create valuable learning.??

To read the complete newsletter, visit https://racheldungan.coachesconsole.com/newsletters/-4front-news-for-pharmacists--leaders-and-coaches---the-value-of-positive-practice---october-2024.html?modify=1&coach_preview=1