The Forrester Total Economic Impact? Study Is Out

The Forrester Consulting Total Economic Impact? (TEI) study commissioned by SS&C Blue Prism found that 76% of organizations expect to see a positive impact on business growth in the next two years from their intelligent automation (IA) program. Even more significantly, the study found that 73% of the total economic impact received by organizations already using IA?technology from SS&C Blue Prism is attributed to revenue growth – revenue growth which translates into a compound average growth rate of 5.4% over a three-year period. ??

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And that value is enhanced with a unified intelligent automation solution. 65% of organizations expect bringing robotic process automation (RPA) and business process management (BPM) together into one program will extend the value delivered. And half have already, or plan to, bring RPA and BPM together into a cohesive IA platform. Further, 65% of responders stated IA has become a strategic initiative; 63% say it’s now overseen by business management.?

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Forrester Consulting interviewed subject matter experts, five SS&C Blue Prism customers, and conducted an online study with 166 decision-makers globally to collect the results shared in this study. They examined the full range of automation benefits for organizations, plus a complete potential return on investment (ROI) value calculation for using SS&C Blue Prism’s intelligent automation platform.?

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Download the study to explore everything we learned about how organizations today are using RPA and BPM together.?

?“The mistake most companies made in the beginning was looking at FTE saves uniquely. There’s just so much more involved, and a lot is intangible. The biggest takeaway for me is to?provide accurate, concise information in a timely manner to improve productivity, customer?retention and a lot of other things.”?

— Managing director of automation, Financial Services?

Business Challenges?

Before using SS&C Blue Prism’s IA platform, interviewees said their organizations primarily relied on manual tasks such as spreadsheets, data entry and macros. This wasted time, increased operational costs and errors, and left customers and employees feeling unsatisfied.?

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By bringing RPA and BPM together with SS&C Blue Prism’s intelligent automation platform, many of these organizations were able to free up their employees from manual tasks, save money and yield a higher return on their technology investment.?

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Quantified Benefits?

In a three-year, risk-adjusted present value, the quantified benefits for the composite customer organization include:?

• Business growth – 73% of the value received.?
• Improved productivity – 18% of the value received.?
• Improved employee experience and retention – 6% of the value received.?
• Avoiding compliance costs – 3% of the value received.?

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This provides a 330% ROI over three years, and less than a six-month payback.?

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Find out the exact numbers that got us here by downloading the study .?

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Unquantified Benefits?

The benefits of a unified IA platform extended beyond the numbers to include:?

• Greater agility and flexibility?
• Better workflow visibility?
• Improved data accuracy?
• Stronger security posture?
• More efficient supplier processes?
• Overcoming workforce and skills shortages?

Work Is Changing?

Customer and employee expectations are growing. That’s why more organizations are evolving their approach to use a fully integrated, unified IA solution from a single vendor. With low- or no-code development, it’s easier than ever for non-tech business users to create and deploy digital workers into your processes, giving streamlined digital resources to your customers and more valuable work for your employees.?

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What You’ll Get in the Study?

The full TEI study will give you access to a host of data-driven insights to help your organization’s strategic IA initiative. The study includes:?

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• How IA has changed in the last five years to become a strategic initiative.??
• Full details of the cost/benefit model and total value calculation.?
• The numbers behind the headlines.?

• Details of unquantified benefits.??
• Guidance for establishing your goals and metrics, deployment journey and best practices.??
• The TEI framework and methodology, and relevant IA definitions.?

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Don’t miss out on this exclusive, detailed study. Download the full study . ?

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Register for the Webinar?

Our guests from Forrester will walk us through the new Forrester Consulting TEI study commissioned by SS&C Blue Prism. Join us with featured speakers Dr. Bernhard Schaffrik , principal analyst at Forrester, and Jan ten Sythoff , principal consultant at Forrester, to discover how you can better strategize your intelligent automation initiative.?

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Sign up for this exclusive webinar on May 21, 10 a.m. EST/2 p.m. BST.??

Register Now ?