Forrester outlines best practices for measuring cloud performance.
The right metrics can help you ensure that your cloud is delivering optimal value for your business. In this February 2016 Forrester report, you’ll learn how to identify the objectives that mean the most for your organization, measure them clearly, and use them to drive improvement.
Find out how you can:
? Improve customer experience and quality of service
? Strengthen business-IT alignment
? Reduce costs while maintaining governance
Forrester: Develop Cloud Metrics Using The Balanced Scorecard