Food personalization: a new key competitive advantage to F&B companies?
Forward Fooding
World's first collaborative platform fostering innovation via FoodTech data intelligence & corp-startup collaboration
Personalization is the process of customizing products, services or experiences to meet the needs of individual customers. According to?McKinsey, companies that excel at?personalization generate 40% more revenue?from those activities than other players. People want experiences that are customized to their needs and preferences.
Consumer expectations and how companies interact with them have changed dramatically over the last decade.?Epsilon research?established that?80% of consumers are more likely to buy when brands offer personalized experiences.
What about Food?
In the food and beverage industry, personalization is also emerging as a key trend. Consumers are demanding more control over their diets, with specific recommendations based on their health and goals. According to?Innova Market Survey,?64% of global consumers demand more personalized nutrition and products, tailored to their lifestyles.?
At the same time,?Mintel?determined that by?2030, consumers will know their personal and biological requirements thanks to accessing to testing and data technology. Companies are going to have to offer “more personalized product offerings and smart solutions to consumers in addressing mood and brain health”.
So?let’s deep dive into the latest trends, business models, and innovations in this space.
Personalization and direct-to-consumer business models
A?recent study?established that?55% of consumers are likely to buy from companies that adopt a direct-to-consumer model. When looking at the?benefits?of running a D2C model, the main one that arises is the?data collection aspect.
By selling D2C,??brands have the ability to leverage?consumer data?to?deliver a more personalized experience. The President of?Mars Edge?(who recently acquired German D2C targeted nutrition company Foodspring)?stated:
“We put the data at the center of what we do to drive differentiation, innovation, personalization and accuracy, and we focused on digital solutions with D2C businesses.”
The data collected can be leveraged to identify?new?target?markets or audiences, improve?products or services, and even predict?trends?and?consumer behaviors. In an?Econsultory’s interview, Tim Schmidt, CEO of meal kit company?Gousto, highlighted the importance of?data in a personalization strategy:
“I’m a geek at heart, so I really admire our data team. With PhDs in machine learning, computational chemistry and math, we have some serious firepower when it comes to personalisation. And we run a state-of-the-art AWS cloud micro-server infrastructure that allows us to process huge amounts of data, super-fast.”
Big Food companies are already adapting to deliver more personalized experiences to consumers. For instance,?PepsiCo?launched two direct-to-consumer sale channels called PantryShop.com and Snacks.com, while Heinz created?Heinz to Home?as a D2C initiative combined with personalization. Moreover,?DSM has extended its relationship with personalized nutrition company Mixfit?(a D2C company that designs nutritional experiences to encourage positive changes in health behavior), taking a 50% stake to add to the partnership that previously existed between the two firms.
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Food Personalization: key numbers and characteristics?
Within food personalization we observe different approaches and degrees based on factors such as the level of data and analysis used, the level of interaction with consumers and the extent of personalization offered.?Food personalization has evolved well beyond individualized meal plans, expanding into nutrition profiling and DNA tests, or personalized meal kits delivered directly to your door.?
With our?FoodTech Data Navigator, we can identify?427 startups and scaleups?that we can classify into?3 different ‘clusters’:
Source:?FoodTech Data Navigator?
Companies within these 3 categories will have varying degrees of personalization depending on how they make use of data or levels of interaction with consumers.
Regarding funding, 2021 has been a good year for?Food Personalization,?with a spike of over?€1.7B, representing a sharp 213% increase over 2020. For comparison, the funding increase between 2021 and 2020 for the whole AgriFoodTech ecosystem was 84%.
Source:?FoodTech Data Navigator?
Personalized nutrition and meal planning
Ombre
This company, founded in 2016 in the United States, delivers food and targeted probiotic recommendations based on a consumer’s gut microbiome sample taken at home and shipped to the company to analyze it. Ombre has raised?US$3 million in seed round funding, with Unilever participation, and US$9.5 million in total funds to date.
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Nourished (#124?of the 2021 FoodTech 500)
Nourished, a UK company founded in 2019, has a direct-to-consumer business model offering vitamin supplements via a subscription model to consumers. They make personalized vitamin supplements in the form of jellies with 7 nourishments to choose from 34 available and based either on an online quiz or on the customer’s preference.?According to?Melissa Snover, founder and CEO, 2021 was a great year in terms of growth:
‘’Compared to 2020, we have seen D2C order volumes increase by 288% and our corporate sales revenue increase by 700%. Since launching our concept in October 2019 we have gone from just 15 employees to over 80, and are about to set up our third manufacturing site in Birmingham. ‘’
Faeth
Faeth is an American company founded in 2019, focused on matching specific diets with tumor genotypes and treatment regimens to improve the outcomes of cancer therapy. The San Francisco-based startup just raised?U$S20M?in their latest funding round.
Meal kits & subscription services
Feat food (#149?of the 2021 FoodTech 500)
Founded in 2015 in Italy, Feat Food (member of our?Milan’s Food & FoodTech Innovation Hub)?is a direct-to-consumer ready meals subscription service. Is the first company to use machine learning to create fully tailor-made ready-to-eat meals and to deliver them to customers’ doorstep through a subscription model. In this specific case, the customer has the ability to completely customize the nutrition profile down to grammage and ingredients of the meals delivered, adopting a meal-as-a-service model.??
Andrea Lippolis, Founder & CEO at Feat Food explained why they started the company and what is the impact they want to generate:
‘’I saw a huge problem in Human health that has not been solved yet, obesity and unhealthy habits. Actually, even if every person is different, we all eat in the same way. To be healthy we need a specific and unique nutrition, but there are no solutions out there.?Indeed, we provide customers with unique and tailor made ready to eat meals that are based on their specific needs. We do this in order to let people live healthy without thinking of what to eat every day.’’
Splendid Spoon
This company, founded in 2013 in the USA, runs a?direct-to-consumer business model of?juices and soups in the form of personalized meal kits. They allow consumers to customize their plant-based menus thanks to the wide offering of meals available. Their latest funding was raised on?Feb 9, 2022 from a Series B round, where they received?funding from Danone Ventures?among others. Their key differentiator is that a plant-based approach is taken using only non-processed fresh fruits and vegetables or prepared in the form of smoothies or soups.
Smart appliances
Natural Machines (#168?of the 2021 FoodTech 500)
This startup founded in 2018, a member of?Barcelona’s Food &FoodTech Innovation Hub, is the maker of Foodini: a 3D food printer that personalizes food, to eat healthier, improve kitchen efficiency and lower food waste.
Yogut, a Swedish startup founded in 2018, specializes in personalized functional foods on demand.?This award-winning?FoodTech startup creates a new way to produce personalized plant-based dairy alternatives: Foods that are filled with gut-friendly bacteria and other healthy functional ingredients, and that can be made conveniently at home. The idea’s to give the possibility to people to create their own better dairy alternatives, good for their gut, their health and the planet
What’s next?
Many challenges lie in the way of food personalization. Being able to predict someone’s behavior and consumption habits by collecting data, decoding it and making sense of it could be?challenging?and expensive.?
Naveen Jain, Founder of?Viome Life Sciences?reaffirms?this idea:
“After digitization, the next challenge was the cost of decoding these massive troves of digital data. We were certainly aware of the advances in cloud computing, but we were still paying close to $50 to process the digitized information for every individual. We expected the cost of decoding the data to drop to $10 over the next few years.”?
Additionally, one of the biggest and key challenges is delivering?personalization in mass. Is is realistic for the food sector? How can companies offer mass food personalization in a scalable and affordable way? While FoodTech startups are currently leading the charge when it comes to providing consumers with a personalised experience, Big Food companies are starting to come into the space. Nestle for example, the world’s largest food company, is now?offering a home kit?to provide samples for blood and DNA testing that helps to offer a fully personalized nutrition service.??
Yet, personalization in mass still presents a lot of challenges.?As established by Chris Wells, Leatherhead Food Research managing director, in a?FoodNavigator interview:
“Meeting demand for personalized products can be expensive and logistically challenging. After all, for many years large manufacturing facilities have been geared up to offer economies of scale via mass production. It’s not easy to cater for personalisation in these environments.”?
Great article and we are definitely seeing this with our clients #futureoffood