Food for Agile Thought #332: Talking to Customers, The Learning Repository, Team Dependencies

Food for Agile Thought #332: Talking to Customers, The Learning Repository, Team Dependencies

TL; DR: Talking to Customers, Learning Repository — Food for Agile Thought?#332

Welcome to the 332nd edition of the Food for Agile Thought newsletter, shared with 34,681 peers. This week, we regret that most product managers seem to have stopped talking to customers nowadays. Also, we list nine reasons to become agile, from a bad ‘it’s the trendy thing to do’ to a good ‘we believe in the Agile values and principles.’ Moreover, we deal with fixing unnecessary dependencies, and we suggest utilizing seven classic team building models to ‘inspire, troubleshoot, and build alignment,’ from Tuckman to Katzenbach to Hackman.

We then argue that it is essential to create a learning repository to run experience-informed experiments, and we share an epic list of binge-worthy material on product ownership. In addition to that, Teresa Torres provides her approach to identifying candidates for both “beginner” and experienced product teams for user interviews.

Lastly, we share a simple visualization tool to foster rapid idea generation — quantity may have its own quality, and we follow Jeff Gothelf, who vigorously opposes the notion that goals do not need continuous review and adjustment. And there is one more thing: The Guardian reports on a damning new Netflix documentary, detailing the consequences when a once engineering- and quality-driven culture is forced by the new management to bow to Wall Street.

Did you miss the previous?Food for Agile Thought’s issue #331 ?

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?? The Tip of the Week: Talking to Customers

Brad Dunn (via Medium): The Great Silence: Why have Product Managers stopped speaking to customers?

Brad Dunn regrets that nowadays, most product managers no longer seem to talk to customers.

Source:?Medium: The Great Silence: Why have Product Managers stopped speaking to customers?

Author:?Brad Dunn

? Agile &?Scrum

Mario Moreira: Good and Bad Reasons for Moving to?Agile

Mario Moreira lists nine reasons to become agile, from a bad ‘it’s the trendy thing to do’ to a good ‘we believe in the Agile values and principles.’

Source:?Good and Bad Reasons for Moving to Agile

Author:?Mario Moreira

Johanna Rothman: See and Resolve Team Dependencies

Johanna Rothman created a short article series on fixing unnecessary dependencies. This article addresses the outside architect or (chief) product person.

Source:?See and Resolve Team Dependencies

Author:?Johanna Rothman

(via Atlassian): What strong teamwork looks like: 7 proven?models

Kat Boogaard suggests utilizing seven classic team building models to ‘inspire, troubleshoot, and build alignment,’ from Tuckman to Katzenbach to Hackman.

Source:?Atlassian: What strong teamwork looks like: 7 proven models

?? ?? ?? ???? Hands-on Agile #40: Best Team Ever w/ David Burkus — March 23,?2022

Why are some teams more motivated, more innovative, and more successful than others? Why do some groups of talented and seemingly compatible people fall short against lesser teams with less suitable members? And why are we still so surprised about which team members excel, and which ones fail?

We know that high-performing teams deliver higher value results more consistently. But how do you build that high performing team? More often than not, great teams don’t become great because they recruit top talent or pay top dollar. Instead, building the best team ever is about shaping the habits and culture that bring out the best in each team member.

In this?persuasive and provocative keynote, David Burkus ?argues that talent doesn’t make the team. The team makes the talent. Drawing on decades of research and diverse case studies, Burkus reveals what some of the most effective teams in the world do differently, and how you can start doing the same on your team. Audience members will leave with a clear and concise understanding of how the culture of their team affects its performance, and a simple and practical blueprint for how to build the best team ever.

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?? Product

(via Convert.com): You Need an A/B Testing Learning Repository to Run Experience-Informed Experiments (Experts?Say)

Trina Moitra, Daniel Daines Hutt, and Uwemedimo Usa argue that it is essential to create a learning repository if you want to run experience-informed experiments.

Source:?Convert.com: You Need an A/B Testing Learning Repository to Run Experience-Informed Experiments (Experts Say)

Andy Cleff: A Working List of Resources for Product?Owners

Andy Cleff aggregated an epic list of binge-worthy material on product ownership.

Source:?A Working List of Resources for Product Owners

Author:?Andy Cleff

Teresa Torres: Ask Teresa: How Do You Select Customers for Customer Interviews?

Teresa Torres provides her approach to identifying candidates for both “beginner” and experienced product teams for user interviews.

Source:?Ask Teresa: How Do You Select Customers for Customer Interviews?

Author:?Teresa Torres

?? The Power and Pains of Autonomy — Jimmy Janlén at the Agile Camp Berlin?2021

In this highly engaging talk at the Agile Camp Berlin 2021, Jimmy Janlén addresses the core element of “Agile,” it’s key to speed, innovation, and success: team autonomy. Learn more about its benefits, challenges, fears, and pains and what organizations can do to unleash it.

Watch now: ???The Power and Pains of Autonomy — Jimmy Janlén at the Agile Camp Berlin 2021 .

?? Tools & Measuring

Paulo Caroli: Crazy?Eights

Paulo Caroli shares a simple visualization tool to foster rapid idea generation — quantity may have its own quality.

Source:?Crazy Eights

Author:?Paulo Caroli

Jeff Gothelf: OKRs are not ‘Set it and forget?it!’

Jeff Gothelf vigorously opposes the notion that goals do not need continuous review and adjustment.

Source:?OKRs are not ‘Set it and forget it!’

Author:?Jeff Gothelf

?? Cutting Room?Floor

(via The Guardian): ‘All those agencies failed us’: inside the terrifying downfall of?Boeing

The Guardian reports on a damning new Netflix documentary, detailing the consequences when a once engineering- and quality-driven culture is forced by the new management to bow to Wall Street.

Source:?The Guardian: ‘All those agencies failed us’: inside the terrifying downfall of Boeing

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??? Last Week’s Food for Agile Thought?Edition

Read more:?Food for Agile Thought #331: Scaling Ideas From Experiments, #hackerlaws, Communication Stakeholder Read, Healthy Data-Informed Product Teams .

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Food for Agile Thought #332: Talking to Customers, The Learning Repository, Team Dependencies, Resources for Product Owners was first published on Age-of-Product.com.

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