Follow Jeanne: an interim manager in an African telecommunications company...

#CaseStudy #ChangeManagement #TalentDevelopment #Leadership #BusinessGrowth #Telecommunications #SuccessStory

Jeanne's example, an experienced interim manager, has been recruited to strengthen the leadership of the African subsidiary of a European telecommunications company. The subsidiary is experiencing rapid growth but is facing challenges related to this expansion, particularly in terms of change management and operational optimization.

What will Jeanne do?

Diagnosis of the situation

Upon her arrival, Jeanne conducts a thorough diagnosis of the situation by closely collaborating with the local teams. She identifies the main challenges facing the subsidiary, such as inefficient operational processes, skills gaps, internal communication difficulties, and change resistance related to the company's rapid growth.

Development of a strengthening strategy

Jeanne implements a strengthening strategy to help the subsidiary overcome these challenges and capitalize on growth opportunities. She works closely with the local management team to define clear objectives, establish concrete action plans, and mobilize the necessary resources to achieve the desired results.

Change management

Aware of the issues related to change management, Jeanne focuses on actively involving employees at all levels of the organization. She communicates transparently about transformation goals, encourages collaboration, and promotes a culture of openness to change. She also ensures to provide appropriate support and training to guide teams through this transition period.

Skills enhancement and talent development

To support the subsidiary's growth, Jeanne emphasizes skills enhancement and talent development within the organization. She identifies training needs, implements professional development programs, and encourages internal mobility to promote employee growth and strengthen the company's capabilities.

Progress monitoring and evaluation

Throughout her mission, Jeanne establishes a system to monitor and evaluate progress made. She defines key performance indicators, holds regular reviews with teams to track project progress, and adjusts strategies as needed. This approach ensures effective change management and ensures the subsidiary's success during its rapid growth phase.

Through her expertise in change management, skill enhancement, and leadership, Jeanne successfully strengthens the leadership of the African subsidiary of the European telecommunications company and effectively guides the organization through its rapid growth. Her proactive, collaborative, and results-oriented approach enables the subsidiary to overcome challenges and position itself for a prosperous future in the African telecommunications market.