Focus on feelings
Nick Cramp
Coach | Facilitator | Optimist - Challenging leaders to embrace a Better Before Bigger mindset
I have created the Impactful Leadership Manifesto to encourage leaders to consider the impact they are having on their various stakeholders.?
It's easy to overplay what we input into our businesses (such as?hours invested), without considering the impact of these actions. The most successful leaders of the best companies understand that?impact on employees, clients, partners and shareholders matters more than input.
Mantra 3
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What do you want them to feel?
This is a question I frequently pose to clients ahead of an important meeting or presentation, which often elicits a telling silence followed by 'umm good question...'
Sometimes, we forget to make it about them?(our employees, clients or suppliers). Specifically, we don’t sufficiently consider the impact our words and actions will have on their emotions.?
Feelings matter as they linger longer and shape our future perspective.
As Maya Angelou memorably said:
'People will forget what you said, people will forget what you did, but people will never forget how you made them feel.'?
So, if you want to be more impactful, identify what outcome you want in advance, so your next personal interaction inspires the right emotion. Get people onside!
Does this resonate with you??If you would like to find out more about how I coach and how this could work for you, please get in touch...
Hello, I’m Nick Cramp. I’ve been working as business owner and coach now for around three decades.
During this time, it often occurred to me that many leaders feel unfulfilled by their work, which seemed a pity given the amount of time and effort they have invested. I want to change this, so have created and collected a selection of the best strategies for business improvement.
My main mantra is that an organisation must get better before bigger. The reason for this is that without the best people, processes and systems, you have no springboard to reach that next level and sustain this success.
In 2021, I published my book Better before Bigger – Rethinking Business Success, which alongside my coaching and courses, outlines a holistic approach to running a thriving company.
I want to guide ambitious leaders towards the best practices and results, so their reality can align with their ambitions.
Take the Business Limitations Review to ensure you're heading in the right direction...
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