FNB’s Latest Innovation Allows Any eWallet Holder To Pay At The Till With Their Phones

MBABANE – Both FNB and non-FNB customers can now use their eWallet balances to pay for goods and services directly at any shop that has FNB’s new Speedpoints?

The bank has expanded its eWallet offering with its latest product release, called eWallet@Till, which enables anyone with a cellphone number to use eWallet to pay for goods and services at any retailer that uses the latest FNB Speedpoint? devices.

The launch of eWallet@Till adds to a comprehensive range of payment solutions offered by the bank, including cell-based cashless solutions such as eWallet and Pay2Cell, which are targeted at serious savers as a means of making banking more affordable, simpler, and accessible..

In keeping with this, eWallet@Till is available for use by both FNB and non-FNB customers.?Both these can purchase goods of up to E10 000.00 using their eWallet account.

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“The bank has made it easier to buy groceries and get all the essentials one needs through adding eWallet@Till to our range of innovative products.?Instead of customers queuing twice, once at an ATM to withdraw funds from their eWallet and then at the store to pay for what they need, they now need only queue once at the till when they actually buy the goods or services.?This is the case for all stores that have our new touchscreen Speedpoints countrywide.”, said Zilindile Friedman, FNB Executive Retail Banking Head.

FNB is well on its way to enabling all its merchants with the newer, faster Android Speedpoint? devices, and is currently at 70% coverage of its wide merchant network.?100% coverage across all the bank’s network is something the bank is working to complete in the upcoming months, said Siboniso Mdluli, FNB’s Chief Operations Officer.

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“We are well on our way to ensuring that all our merchants throughout the country are enabled such that customers can find yet another way to pay using only their phones, should they find themselves without their cards or cash at a till”, said Mdluli.

“If one considers that our merchant network is made up of businesses in a variety of industries including retailers, hardware stores as well as restaurants to mention only a few, you can clearly see that eWallet@Till opens up a whole new world of convenient shopping for both FNB and non-FNB customers,” Mdluli added.

Mdluli further said that the bank has a long list of projects over the next year to help simplify banking, broaden financial inclusion and bring transaction costs lower.?“It’s a very exciting year ahead for Emaswati who use our platforms”. ??

According to Ms Friedman, “by allowing every local cellphone number to be used as a virtual wallet through eWallet, the bank is expanding the eWallet ecosystem to help enhance the customer experience.?eWallet sends are now well over E 2 billion annually, with many beneficiaries being low income earners and non-banked Emaswati.?This is a natural progression and there is scope to do continue expanding these capabilities.?This is in many ways, a testament of FNB’s commitment to providing real help and solutions that are easy to understand and ?use in ?multiple channels,” ?

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In as far as complexity is concerned, the two FNB executives announced that using eWallet@Till is really as easy the proverbial 1, 2, 3.?eWallet@Till can be accessed by all Emaswati through FNB Cellphone Banking or the FNB App using the following simple steps:

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Pay for your purchase with eWallet@Till via FNB Cellphone Banking

???????Dial *130*392# and key in your 5-digit eWallet PIN

???????Select ‘Buy/ Get cash at shop’

???????Use your OTP at the till

Pay for your purchase with eWallet@Till via the FNB App

???????Launch the FNB App, but do not log in. Click on the menu at the top left corner

???????Select eWallet

???????Enter your FNB App log in credentials

???????Enter your 5-digit eWallet PIN

???????Select ‘Buy goods’?Key in OTP onto the speed point and transaction is complete

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