Float all Boats - Scaling the Supporting Cast of Tools and Documentation for the Adoption of AI

Imagine you’re an interior designer and you’ve been asked to provide a quote to help a customer renovate their kitchen.? You’ve performed many renovations like this before and have built up a large collection of similar quotes for previous work.? Wouldn’t it be great to simply ask a copilot to go through the many messages you’ve sent back and forth with the customer, pull from your recent kitchen renovation quotes and ask it to package these materials up in a professional proposal? Gosh, that could save a lot of time, help ensure a comprehensive bill of materials and help grow the business.? But wait.? What about that Artificial Intelligence that is working behind the scenes?? What are the rules you need to follow to even start to use that stuff?? Such is the dilemma for many small businesses.? With all the media coverage of AI gone bad, many small business leaders are reluctant to adopt AI for fear of breaking the rules.? After all, the draft legislation proposes criminal penalties for certain misuses of AI.? This led me to ask myself the question- What documentation could be curated to help small businesses with their adoption of AI enabled, productivity enhancing tools?

This led me to consider the following list:

• Definitions:? The first documentation would be a clear set of definitions that distinguish those categories of AI that SMBs can readily adopt
• Training:? User manuals – Guides for Gen AI
• Plain language interpretations of product terms and conditions
• Ready-made policies and guidance (Acceptable use policies for - Web Chatbots, Copilots, Configurable AI, Coded AI)
• Libraries of useful prompts
• And more!

I started to work to develop some of these documents, beginning with an acceptable use policy for small businesses.? I surveyed several articles on popular sites.? Reviewed small business association pages and even dug in to government sites to curate content. Then I had an idea.? Why not let GPT help out ( Microsoft Copilot in Bing) ? Here are a couple of prompts to try out:

<Prompt> Draft an Acceptable Internet Use Policy for a business of less than 5 people. This policy should be less than 3 pages and be easily understood by non-technical people.

Or

<Prompt> I am a small business owner, and I would like to empower my employees by permitting their use of ChatGPT and other tools that leverage large language models. Draft an employee guide, no longer than three pages, for the use of ChatGPT in a style that non-technical people can understand. The guide should include intended uses and uses that are inappropriate for ChatGPT. It should also include a summary of best practices from https://www.canada.ca/en/government/system/digital-government/digital-government-innovations/responsible-use-ai/guide-use-generative-ai.html

Now I know that there will be many readers that will say the AUP is lightweight and misses important elements or that the employee guide for ChatGPT should have stronger guardrails, but isn't better the enemy of good for many things.? (BTW:? I welcome prompt suggestions that create more comprehensive responses since we are all building our prompting skillz)

What are some other materials that small business can use to help speed their adoption of AI enabled tools?