Five Ways to Better Use ChatGPT for Business
Dave Kerpen
Serial Entrepreneur, NY Times Best-Selling Author, Global Keynote Speaker, Investor, Writer for INC.com
Recently, my Apprentice, Olivia, and I?teamed up with The Fourth Floor for a webinar, where we dived deep into 5 game-changing ways small businesses can improve their operations using ChatGPT! We provided examples for various types/sizes of businesses. Below is a brief overview of each opportunity, and the slides for the presentation are also linked here.?
1. Content Creation & Marketing: ChatGPT can help craft blog posts, video scripts, and social media posts that are customizable. GPT has the ability to write in different voices, reference current events, or write in a certain tone. The tools can also analyze customer feedback to further develop marketing and branding strategies and the right content for online marketing.
2. Customer Service: ChatGPT can summarize customer feedback and draft responses on social media and emails. For example, GPT can read and analyze a huge number of reviews on a specific event/product/article and recommend ways to better satisfy customers. GPT can even create customer service scripts, based on commonly asked questions or problems, ready for your call and web support teams, ensuring your customer service game is ??!
3. Training & Onboarding: The future of training is here! ChatGPT can produce interactive training content, including case studies and activities. GPT is also equipped to respond to questions and give performance feedback instantly. Additionally, GPT can suggest topics to cover during training and onboarding, given a specific industry or theme, in order to reflect present day-sensitive topics or issues.
4. Brainstorming & Innovation: Need a unique name for your next big item, event, or article? Want to help think (a lot) more outside the box? ChatGPT can recommend innovative names and titles that adhere to all of the user's preferences. You can go as outside the box or as conventional as you want - you control the parameters! GPT can also suggest ways to implement ideas and executable strategies to ensure your ideas are set up for success from a logistical standpoint.
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5. Competitor Insights & Analysis: ChatGPT can produce competitor analysis reports by examining various sources like news articles and financial documents, predict market trends, and gauge sentiments around competitors' offerings based on reviews and online discussions. Additionally, it can identify keywords and SEO strategies employed by competitors.
For everyone who missed it or wants a refresher,? the slides from our presentation are linked!? Dive in, and let's use these tools to accomplish even more!
For more help or resources:
Companies with over 1000 employees: Kip.ai
Companies with under 1000 employees: Choose Apprentice
Historical Fiction Author, Speaker for Libraries, Women's Groups, Writing Groups, Book Clubs
1 年Thanks for sharing. Excited to give these ideas a try.
Director, Non-profit Partnerships @ Chezuba | Empowering Nonprofit Organizations to Thrive with Chezuba's Innovative Solutions and Compassionate Support || Trusted by 8K+ Nonprofits worldwide ||
1 年Thanks for sharing Dave and how are you keeping
Freelance Email Copywriter for eCommerce Stores and Businesses | Ad Scripts + Sales Pages | Website copywriting | VSLs | Skype: samueliheonye
1 年Very useful post here. AI tools like ChatGPT make working for our #saas , #b2b , #ecommerce , #coachingbusiness , #lifestyle #business #clients very effective.
Senior Managing Director
1 年Dave Kerpen Very insightful. Thank you for sharing.?
Turning data into strategic information. With a very broad knowledge base I quickly find gaps and nuances in source data to extract the maximum ROI.
1 年The ways that Generative Ai can be used are incredible! Really brings home the point of people that embrace it will be streaks ahead of those that do not!