What do you do if your emotional intelligence is hindering your success as a library professional?

1 Assess your EI

The first step to improving your EI is to identify your strengths and weaknesses. You can use online tools, such as the Emotional Quotient Inventory (EQ-i) or the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT), to measure your EI skills and competencies. Alternatively, you can ask for feedback from your peers, supervisors, or mentors, or reflect on your own experiences and reactions. Be honest and open-minded when you assess your EI, and don't be afraid to acknowledge your areas of improvement.

2 Learn from others

One of the best ways to enhance your EI is to learn from others who have high EI. Observe how they interact with patrons, colleagues, and managers, how they handle difficult situations, and how they express and regulate their emotions. You can also ask them for advice, guidance, or coaching, and model their behaviors and strategies. For example, you can watch how they listen actively, empathize with others, use positive language, or cope with stress.

4 Seek support

Improving your EI can be challenging and stressful, especially if you face resistance, criticism, or setbacks. That's why you need to seek support from others who can help you along the way. You can join a professional network, a peer group, or a mentoring program, where you can share your experiences, insights, and challenges with other library professionals. You can also seek professional help, such as counseling, coaching, or training, if you need more guidance or intervention.

5 Keep learning

EI is not a fixed trait that you are born with or without. It is a dynamic and evolving skill that you can develop and improve throughout your career and life. Therefore, you need to keep learning and updating your EI knowledge and practices. You can read books, articles, blogs, or podcasts on EI topics, such as emotional literacy, emotional agility, or emotional resilience. You can also attend workshops, webinars, or courses on EI skills, such as communication, collaboration, or leadership.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?