Five healthcare sectors that can benefit from Robotic Speech Assistants

Robotics today is present in every field possible and healthcare is no exception. With advanced AI and increasing acceptance of technology by the human race, the boundaries of possibilities are only that of the imagination. Physician and nurse burnout is one of the most pressing issues in the healthcare industry. Hospitals being understaffed and having shortages is no more just a news piece, but an alarming fact that needs to change.?

As technology in healthcare grows, robots with voice interfaces seem to progress at a dramatic rate in all ventures. Powered with advanced algorithms of machine learning and natural language processing, these robotic speech bots can help organisations transform their day-to-day operations instantly.?

Artiligent is one such high-tech enterprise that develops robots that can enable businesses to rapidly build and deploy these conversational interfaces for a multitude of purposes at scale. Fuelled by a niche technology, Artiligent’s speech assistant robots also offer display, audio-visual interfaces, sensors and AI functions that play a key role between human to robot interaction. These smart robots communicate through synthesised speech in real-time with their users and are a better option when compared to chatbots and IVR (Interactive voice response) systems that tend to kill the user experience. ?

Artiligent’s comprehensive autonomous robots are designed with software that combine innovative technology and automated systems that can easily integrate with hospitals and health system operations. Here are five key areas where Artiligent’s speech assistant solutions can make a difference in the healthcare sector. ?

1. Receptionist?

Artiligent’s smart speech assistants are capable of recording data and performing administrative tasks with ease. Companies can store a large amount of information in the memory bank which can be used to answer all patient queries. With AI integration, these smart speech assistants can answer questions in real-time as well as analyse the most frequently asked questions to come up with the best answers. These robots can guide, assist and serve their customers 24/7 more efficiently than a human being. For instance, thousands of customers tend to ask the same questions at the reception every day. Humans because of their emotional intelligence and working capacities can get tired or annoyed. The speech assistant does not get offended or tired and is able to answer every question with the same enthusiasm.?

2. OPD (outdoor patient) Appointment Management?

The speech assistant robots come empowered with facial recognition and face tracking function that helps to form personal direct contact with the patient. The bot can pose important queries to patients, screen their behaviour and monitor their health before the doctor takes over. In the OPD as an appointment manager, the speech assistant robots can dispense token numbers, take final payments, schedule a new appointment and provide status on patient reports. The bot with its autonomous navigation can also assist patients to different screening rooms, provide information on procedures and facilitate online consultation with a human when needed.

3. Operation Theatre?

The speech assistants can play a significant role in the operation theatre by recording clinical notes and documenting the entire clinical history of any patient with a chronic condition. With an HD display, Wi-Fi and camera features, the bot can be also used to get specialists in during complex surgery. In addition, the speech assistant can be loaded with pre-prepared knowledge that can be used if the patient develops complications in an emergency situation.

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4. Senior Doctor Rounding and Family Connect?

The speech assistant robots provide a web interface that allows senior doctors to login into the system and navigate the robot around from their computers, smartwatches and mobile phones. This helps doctors to do their rounds and cater to patients at multiple locations without being present physically in each spot. The bots also come equipped with video call applications which people in ICU or patients whose family is far off can make use of. Being treated for a condition is a sensitive time and getting to off-load your emotions by talking to your family in real-time can help in recovery.?

5. Consultation Room?

The speech assistant can help doctors with patient scans, clinical history and documentation of previous consultations with just one voice command. Using advanced speech-to-text algorithm, the bot can also easily transcribe doctor’s notes in real-time with highest accuracy and eliminate common issues such as indecipherable handwriting or inadequate documentation. The speech assistant when instructed can also email prescriptions and store them in the memory, allowing patient to get access to their prognosis without re-consultation.?

With Artiligent’s?speech assistant companies can not only help healthcare providers improve their doctor-patient relationship, but also aid them to push the boundaries of what’s possible. Voice can offer efficiencies that can automate routine tasks, eliminate data stream hindrances and easily diminish the time and exertion the healthcare staff feels. Still, wondering how this really works? Book your free demo on www.artiligent.global and experience the power of voice.?