Five benefits of outsourcing your healthcare processes as we reach the potential end of the pandemic

The global COVID-19 pandemic has proved that businesses need to be ready for anything. By now, you may be wondering how outsourcing can help your healthcare practice prepare for life’s next challenges.?

In the past year, we have seen a significant increase in outsourcing for healthcare functions. Thanks to it, hospitals and healthcare providers were able to spend more time on patient care instead of dealing with administrative tasks. It also allowed them to focus on their core competencies while reducing expenses and increasing revenue.

Outsourcing is one way you can help your organization remain agile when faced with unforeseen challenges or changes in the market. Here are some of the ways our clients have benefited from outsourcing when they navigated the unprecedented times.

In fact, these advantages may even urge you to pursue outsourcing even post-pandemic.

Benefits of outsourced healthcare functions – even post-pandemic

Healthcare is a complicated industry that's heavily influenced by regulations and legal policies, making it difficult for providers to find ways to cut costs without compromising the quality of care.

Outsourcing non-core healthcare functions can help address these issues.

Delegating can aid in reducing your expenses – since you do not have to pay salaries, benefits, or other costs associated with hiring new employees. Outsourcing also provides healthcare providers access to services you may need only occasionally.

Further, outsourcing helps you focus resources on key areas that will enable you to generate more revenue.?

2. Outsourcing boosts efficiency and productivity by automating repetitive tasks.

One of the many advantages of outsourcing is that it allows you to automate repetitive yet important tasks that are time-consuming and demand high accuracy levels.?

A perfect example of a task that is better off outsourced is medical transcription. The process involves accurately transcribing audio files into text documents, which can be very time-consuming.

Business Process Outsourcing (BPO) providers have the required infrastructure, technology tools, software applications, skilled workforce, and experience to handle such tasks efficiently at a lower price point than your in-house team can deliver.

3. Outsourcing provides access to a larger, dedicated pool of talents

In relation to #2, outsourcing opens up your world to a pool of diverse and dedicated talents located on the other side of the world.

Your outsourced team will have expertise in the areas where your organization needs assistance, and they often have extensive experience in their field. These knowledgeable professionals can bring new ideas, best practices, and advances in technology.

4. This strategy leads to an improved patient experience.

This is one of the most prominent reasons why organizations continue to outsource their services.

Delegating certain hospital functions such as medical billing and coding, insurance claims processing, and medical transcription (among others) will allow the core staff to provide a more personalized care experience for patients.

This gives doctors more time to spend with each patient. When doctors are not burdened by non-core activities, they can focus on their patients and ensure that they get the best possible treatment.

5. Outsourcing will help you stay HIPAA-compliant.

In order to meet the demands of the healthcare industry, medical organizations are offered the benefit of outsourcing healthcare services to a trusted third party.

Outsourcing healthcare services can help ensure that your company is meeting HIPAA compliance regulations – and that you have the resources available to continue running your business.

Now that we have proven that outsourcing is an excellent business strategy, the only differentiating factor now is choosing your BPO provider.

Visaya KPO helps Accountable Care Organizations and Independent Physician Associations manage their Healthcare Information. We provide either AAPC or AHIMA certified medical coders and billers that are RNs, NCLEX-RNs, and MDs.

Fun fact: We are fully HIPAA-compliant.?We will go above and beyond to follow all protocols necessary to ensure the security of information and integrity of all data.

Click here for a free consultation with Visaya KPO.