FISH Legal Technology Solutions ILTACON Sessions

Fish is speaking at ILTACON again. Seven members of the newly formed Legal Technology Solutions Group are speaking in sessions this year. Learn how we use (and more importantly, how we implemented) Microsoft Teams from Jennifer Beaudette. I’m speaking on why and how we bifurcated the award-winning IT Department at Fish. Jason Baker continues his series on how to deploy and maintain Windows 10. Many firms are struggling to move beyond Windows 7 as the end of life deadline looms in 2020. Brownie Davis is speaking about the importance of APIs from a non-technical perspective. Carly Prellwitz is talking about our migration of our Intranet (FishNet) to SharePoint Online. Nate Anderson and Jennifer Beaudette are speaking about how we manage change at Fish. They’ll touch on how we use Azure DevOps automation, our processes, and our communication timelines. April Heimerl will highlight how to evaluate and select a software vendor and the best practice processes to make the effort successful.

April Heimerl

The Software Dating Game: Finding the Best Match for Your Organization

Does it ever feel like selecting a software vendor is like trying to find a soul mate? With limited dollars to spend, we all try to make sure the software we purchase for our users meets the business need, is not duplicative of something that is already owned and is the best solution available in the industry. Join us for a lively and engaging panel discussion on how your peers have implemented best practice methods to evaluate vendors, select the best software, and tools to help keep the process organized.

Takeaways:

• Best practices
• Lessons learned
• Process document
• Tools to use to help keep the process organized

Beau Mersereau

Organizing for Innovation (Innovation Series Part 1 of 4)

Many law firms and legal departments see the potential in innovation initiatives to help the organization keep pace with client business needs. How do you respond when leadership says "we need to be more innovative?" Which of your firm's administrative and legal departments should have a seat at the innovation table? Join us in the first session of ILTA's Innovation Series as we explore how organizations have organized for innovation. We will cover how a firm's or legal department's organizational structure can support the ability to move from ideas to action and allow for the execution of innovative solutions quickly.

Takeaways:

• How other firms have established processes to allow the firm to systematically identify business problems, craft solutions, prioritize, and implement these solutions
• How to promote innovative and exciting solutions within your organization
• How to take ownership over a segment of the innovation pie without stepping on toes
• How to staff an Innovation team

Brownie Davis

A Non-Technical Introduction to the Application Program Interface - What It Is and How to Use It

Oprah may have given away cars, but many legal tech vendors are giving away something better - an API (Application Program Interface) to let you access their platforms. API is coming as a free part of many upgrades to common systems from DMS to Enterprise Search to Knowledge Management. This is not a software development session: come to a non-technical discussion on what you can do with an API and the magic it can introduce to your Knowledge Management solutions. Come hear from people who have implemented successful solutions using these APIs and how it provides the glue that allows you to combine the ingredients you already have into tasty new recipes!

Takeaways:

• Appreciation for new capabilities in the products you already own and ideas on what you can go home and build
• Use cases/real world examples you didn't know about

Carly Prellwitz

Three Girls and an Intranet

How many of us are using intranets that look dated to our lawyers? Take a look behind the scenes of cutting-edge intranets and find out what firms that are doing to get their intranets ready for the year 2030. Hint: it's more than firm news and curated collections of documents. See examples of how intranets are evolving and being used to push content to users at the time of need, and learn how to create an intranet that really serves the needs of your organization. Highlights include: Persona based content, using APIs to embed content from other systems in the intranet, making intranets social, adding chatbots, and data visualization.

Takeaways:

• What you can do to make your intranet a power tool for your users
• The anatomy of the intranet of the future - what you need to consider adding to your intranet to bring it up-to-date, so it meets the needs of your users in 2020

Jason Baker

Deployment Times, They Are A Changin’

Ready or not, deployment strategies are changing. Vendors are pushing towards self-service models and automatic updates. Is the time right to consider taking advantage of this new delivery process? Join us to hear how your peers have taken advantage of this service model and put control of updates in the hands of their users.

Takeaways:

• Why are firms going to a self-service deployment model? What are the drivers, benefits to the traditional deployment methods?
• How does my firm cultivate a self-service culture?
• Who needs to be involved in the conversation to get buy in within the organization and how do I build the case?
• What mechanisms need to be in place to manage licensing
• Training impact
• How to keep the environment up to date

Jennifer Beaudette

Teams: The Collaboration House that Microsoft Built (O365 Series, Session 3)

Of all the applications under the Office 365 platform, Microsoft Teams is arguably the most complex to plan for and build to make "habitable" (pun intended). The last session in the Office 365 series focuses on Teams to help firms understand the power of Microsoft's collaboration platform and how to build your Teams addition. Our panel of law firm peers and business partners will share how Teams can be used to reduce emails, collaborate with case teams, replace other web collaboration tools, and more!

Takeaways:

• What are the security and governance considerations?
• How is Teams administered?
• What use cases can I bring to my firm?
• Defining the barriers to adoption

Nathan Anderson and Jennifer Beaudette

"Got Change?" Automating Change Control in Your Organization

Put your change control in autopilot to increase efficiency and turn it from a burden to relief.

Having a systematic approach to managing changes made to different systems helps prevent unexpected downtime, security, preventive maintenance and documentation. But it's easier said than done. See how firms of different sizes implement a system and hear the benefits they got from doing so.

Takeaways:

• Benefits of implementing change control
• Ways of putting change control on autopilot
• Tracking changes in multiple systems
• Steps in having an effective change control