FIRSTI Now In The Middle East
FIRSTI, the award-winning mobile ordering “Software as a Service” (SaaS) is now available in the Middle East.
Our “SaaS” affords you the unique flexibility required to manage multiple menus, throughout you entire property. Fully integrated with your existing POS System, you are able to manage real time updates to your menus and pricing in-house, allowing you to promote special offers to your guests.
We are able to offer you, “White Labelled” licensed software at a fixed monthly cost, full training / set-up and on-boarding are given. Cloud based software, we are NOT an APP.
Every guest you have, will have a mobile phone within arm's reach. Allowing that guest to access numerous menus, pertaining to their needs simply makes sense – whether it be ordering breakfast off an à-la-carte menu, afternoon tea in the lounge, a club sandwich in their bedroom, dinner at the restaurant or drinks and snacks at the bar. Let your guests take control of their ordering experience.
Designed specifically for the hotel industry, our software engineers have solved industry specific problems ensuring that your staff can address all F&B needs on behalf of the guest across “whole of property”.
Importantly you are not having to deploy capital into building industry specific software, we have done the hard graft and capitalization for you. We have a simple on-boarding process, coupled with easy to follow training that will allow you to personalize and white label all menus.
Most importantly we DO NOT handle any of your money, nor do we retain or handle any guest information. Integration is with your “POS” and with your “Payment Providers”.
It is a simple fact, that guests will happily use technology to order their food & drinks, typically venues that embrace “SaaS”, see a 30% increase in the average order value, and a 18% increase in the frequency of orders. If the guest wants another round of drinks, they don’t have the inconvenience of trying to grab the serving staff's attention, they simply place a order via their phone, and the drinks are delivered to them.
We understand how important it is for hotel’s to maximise profits, and that is why we have built in a range of “UPSELL” opportunities via our software.
Technology adoption within the hospitality industry has moved forward 5 years within the past 6 months and this has been driven by both business and the consumer. Due to health and safety fears and government guidelines, reduced touchpoints, a need to innovate, drive additional revenues and the evolution of the thinking that cashless is king.
Firsti is not a Covid fix but a long term business tool at a fixed monthly cost which supports hospitality business in growing revenues, providing additional opportunities for up selling, is easy to use and easily integrates with existing EPOS and payment gateways without the need for additional hardware.
Essential business considerations like GDPR restrictions and allergen information are all accommodated on the platform as no information is held by Firsti and allergen notifications are available to the consumer as well as providing the consumer with the ability to highlight any additional concerns.
With hotels and restaurants needing to ensure their guests and staff safety, embracing Firsti as the mobile technology solution has enabled them to focus on the guest experience as well as maintain their brand identity as the Firsti platform is totally white labelled and customisable – your brand not ours – which helps support businesses in their drive to focus on service and guest personalisation thereby giving customers the confidence to spend and business the ability to do what all hospitality businesses are passionate about, looking after people and creating memorable of experiences. More info : www.wearefirsti.com