The Fine Art of Spotting Workplace Coasters
Samer Taher
Board Director | Editor-at-large | But most of all, I write The Elephant in the Office newsletter.
A Field Guide to Those Who Perfect the Art of Doing Just Enough
In the wild safari of office life, few creatures are as fascinating as the elusive "Coaster" – that colleague who has elevated doing the bare minimum to an art form. Not to be confused with the thing that keeps your coffee from staining important documents, workplace coasters are the masters of looking busy while accomplishing startlingly little.
The Natural Habitat and Behaviors of the Common Coaster
Coasters can be found in virtually any workplace ecosystem, from corporate high-rises to retail floors. They're remarkably adaptable, able to survive for years – sometimes decades – without ever breaking a sweat or staying a minute past 5:01 PM.
The Email Enthusiast: This subspecies of coaster has mastered the art of responding to emails with just enough content to seem engaged but never enough to be assigned actual work. Their natural call is the vague "I'll look into this" that never materializes into action.
The Meeting Chameleon: Watch closely as this coaster blends perfectly into their surroundings, nodding thoughtfully and occasionally muttering "good point" while contributing absolutely nothing of substance. When cornered, they'll quickly deflect with, "I'll circle back on that offline," – which is coaster-speak for "Please forget I exist."
The Deadline Illusionist: This crafty specimen has an uncanny ability to make deadlines appear flexible, often through elaborate tales of technical difficulties or miscommunications. "I thought you meant NEXT Thursday" is their mating call.
The Credit Remora: Much like their ocean-dwelling namesake that attaches to sharks, these coasters attach themselves to successful projects at the last minute, somehow managing to get their name on work they barely touched.
How to Spot a Coaster in the Wild
Unlike the majestic workaholic or the easily identifiable slacker, coasters have evolved sophisticated camouflage. Here are some telltale signs:
Dealing with Coasters Without Losing Your Mind
So, you've identified a coaster in your workplace habitat. Now what? Here are some strategies that won't involve workplace violence or your own descent into coaster-dom:
The Specific Assignment Trap: Coasters thrive on vague responsibilities. Counter by setting clear, measurable deliverables with firm deadlines. Watch them squirm when asked, "Can you complete the detailed report with sections A through G by Tuesday at 2 PM?"
The Public Accountability Ambush: In team meetings, cheerfully suggest a round-robin update where everyone shares their concrete accomplishments and next steps. Coasters fear this natural predator.
The Document-Everything Defense: Create a paper trail that would make a legal team proud. "As per our conversation on Monday, and my follow-up email on Tuesday, and the team meeting on Wednesday..."
The Strategic Alliance: Form alliances with productivity-minded colleagues. Coasters prefer isolated targets and often avoid groups where their minimal efforts become apparent.
The Workload Transparency Initiative: Champion tools or processes that make everyone's contributions visible. Suggest a shared project board displaying completed tasks for all to see. Watch coasters develop sudden "technical issues" with the platform.
When All Else Fails: The Zen Approach
Despite your best efforts, the coaster sometimes continues their leisurely cruise through employment. In these trying times, consider the wisdom of workplace Zen:
Remember that karma comes in the form of performance reviews. While you're building valuable skills and experiences, they're perfecting their technique for asking, "Would you like fries with that?" at their inevitable next job.
Take comfort in knowing that coasters may avoid extra work, but they also miss out on the satisfaction of genuine accomplishment and the career advancement that comes with actual effort.
Finally, maintain perspective—in 20 years, you probably won't remember the frustration of carrying their weight, but you'll definitely have the pleasure of seeing their surprised faces when you're introduced as the new CEO at the company reunion.
In the grand ecosystem of workplace wildlife, the coaster has found their niche. You don't have to join them in their hammock of mediocrity, but understanding their ways can help you navigate around them as you climb your own ladder of success – perhaps one day reaching such heights that you can look down and say, "You're fired."
?Until then, happy coaster spotting, and may your coffee receptacle always be the only type of coaster on your desk.