Finding Your Voice: Tips for Managing Up Successfully

Imagine this: your manager is all set to roll out a new initiative. You're genuinely excited about the concept, but some aspects of the project seem unfeasible and unsustainable over time. The thought of voicing your concerns makes you uneasy, fearing you'll be branded as the skeptic or the non-team player. Yet, staying silent paints a vivid picture in your mind: a team grappling with challenges, overwhelmed by the intricacies of the proposed changes.

Sounds familiar?

The dilemma intensifies when you consider the dynamics of workplace relationships. I recently had the chance to ask fellow managers about their most daunting leadership challenges.

The options?

The verdict was clear: over two-thirds found that managing up those above them, was by far the most intricate and challenging.

While working in China, I witnessed firsthand how cultural nuances can amplify this challenge. The traditional reverence for authority meant many hesitated to voice concerns, especially to someone higher up the ladder. But here's the twist: in the modern workplace managers expect to be challenged and appreciate feedback from their teams. This makes mastering the skill of managing up not just beneficial, but essential.

So, how do you handle this situation?

Dive Deep into Self-reflection

Before you even think of approaching your superior, introspect. Our communication is often a mirror of our past experiences, cultural imprints, and personal biases. Recognizing these can help you frame your concerns in a manner that's both authentic and effective.

Craft Your Message with Care

Once you've reflected internally, it's time to communicate your concerns effectively. Amy Gallo, in her insightful article in the Harvard Business Review, offers valuable advice:

1. Find Common Ground: Understand what's at the heart of your manager's proposal. By aligning your concerns with their core objectives, you're not opposing them; you're collaborating towards a shared goal.
2. Seek Permission to Share: It's a simple gesture but one that sets the stage. Asking, "Can I share some concerns?" gives them the reins, making them more receptive to what follows.
3. Validate Their Perspective: Before you present an alternate viewpoint, ensure you've fully grasped theirs. This not only builds trust but also paves the way for a constructive dialogue.
4. Maintain Composure: Your words matter, but so does your demeanor. A calm and collected approach, even when you're internally anxious, can make all the difference.
5. Acknowledge Their Position: At the end of the day, they have the final say. Recognizing this subtly reminds them of their responsibility while also showcasing your respect for their authority.

Managing up is about fostering a dialogue. It's about ensuring that the best ideas see the light of day, irrespective of where they come from. So the next time you find yourself on that situation, remember: it's not about confrontation, but collaboration.