Finally, It's Really All About You

Finally, It's Really All About You

Congratulations.

Yes, it's true—it really is all about you.

How often have we longed for our friends, family, or audiences to admit this?

Let me be the one to say it, then.

When it comes to mastering AI strategy at the senior executive level, it boils down to one undeniable fact: it revolves around you.

Here's a little secret about winning the AI game that everyone chats about but few grasp the depth of.

Image created by DALL E 3

The Overlooked Key to AI Mastery

In this whirlwind of artificial intelligence, emerging tech, and next-level automation, we've batted around many ideas.

Whether you’ve caught me on a podcast, seen me at a conference, or followed my threads on social media, you know the drill.

We all harp on about the power of first-party data—it’s your gold mine, your secret sauce. It’s about the nuances you know of your customers and market that no one else has a clue about.

This data is the cornerstone of carving out a competitive advantage with AI.

If you’re leveraging high-quality, exclusive insights, you're not just playing the game; you're dominating it.

This narrative is straightforward: without your unique data, relying purely on third-party sources to fuel your AI ambitions is like bringing a knife to a gunfight.

You might scrape together some insights, sure, but real, game-changing strategies? Unlikely.

Imagine learning that a conference will gather high-value prospects.

Anyone with a corporate card can tap into third-party tools to pull up detailed profiles—contact info, social media analyses, you name it.

But here’s where it gets gritty: if you’re only as good as the information everyone else has, where’s your edge?

Image created by DALL E 3

But Here’s What No One’s Talking About

The other critical piece of the AI puzzle? It’s about how swiftly you can turn that first-party data into real-time customer experiences. Right now, the big talk around AI is about feeding more data into the system—bigger context windows, smarter problem-solving, you know the routine. Important, yes, but not the endgame.

The future of AI isn’t just about data volume or system sophistication; it’s about how quickly and adeptly that data can be used to tailor experiences that resonate on a personal level. Think about the magic of Google’s auto-suggest feature—it’s not just useful, it’s almost uncannily predictive when you’re logged in, drawing on your past interactions.

This is where giants like Google and Meta are playing a different league. They’re not just using data; they’re crafting experiences based on deep, intricate user knowledge. If you can harness your first-party data to anticipate and meet your customers' needs before they even articulate them, you're not just participating—you’re leading the charge.

The Path Forward

As you navigate the intricate maze of AI deployment, remember: it's all about leveraging what you know and predicting what’s needed next.

Whether it’s a chatbot that seems to read your customer’s mind or a personalized shopping experience that feels tailor-made, the real competitive advantage lies in how well you use AI to enhance these interactions.

Yes, the pace of innovation in AI is dizzying, but here’s the takeaway: it’s not just about your data or your technology.

It’s about you—your strategy, your insight, and your ability to make AI deeply personal and incredibly responsive.


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Thanks for reading! I publish one of four articles from our Beehiiv newsletter on LinkedIn every Friday.

David Jenkins, MSOL, Ed.D

Positive Culture Expert; Specialty Account Manager, Axsome Therapeutics; Professor of Marketing, Southern NH University

5 个月

Frank, as always, I come away from your pearls of wisdom feeling better, wiser, and more prepared to dig deeper into the challenges of the day. This article does the same for me. Your comment that "if you’re only as good as the information everyone else has, where’s your edge?" struck me like a lightening bolt. Often times in the corporate world, inertia/ego/fear come into play when strategy planning is on the table. It seems the default is to take the least amount of risk, the path of least resistance, and to play it safe. You continue to challenge the aggregate mindset of today's leaders, and in so doing, those who listen will set themselves apart from those who don't. Well written, well done!

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